Shavon Ellis
Chicago,IL
Summary
Results-driven professional with a strong track record of successfully leading teams to achieve desired outcomes. Skilled in mediation and conflict resolution and an effective communicator who excels at motivating teams to deliver positive results and cultivate lasting customer relationships.
Overview
18
18
years of professional experience
Work History
Manager
McDonald's
08.2018 - Current
- Negotiated contracts with vendors and suppliers.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Utilized data analysis tools such as Excel spreadsheets to identify areas requiring improvement.
Security Officer
Roosevelt Campus Security
10.2023 - 05.2025
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
Department Manager
McDonald's
04.2008 - 02.2018
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Oversaw the development, implementation, and maintenance of policies and procedures within the department.
- Maintained calm demeanor and professionally managed issues in accordance with company standards.
Security Officer
Barton Security
05.2007 - 01.2009
- Maintained working knowledge of locations of various departments, buildings and access routes.
- Operated two-way devices to summon emergency assistance or communicate with staff.
- Maintained daily logs of all activity occurring on the premises.
- Provided security services for high-profile events and secured premises against unauthorized access.
Education
Bachelor of Arts (B.A.) - Criminal Justice, Minor Psychology
Roosevelt University
Chicago, IL05.2025
Associate of Arts - Criminal Justice
City Colleges of Chicago
Chicago, IL05-2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Relationship building
Awards
Phi Theta Kappa Honors, Certificate of High Honors
Timeline
Security Officer
Roosevelt Campus Security
10.2023 - 05.2025
Manager
McDonald's
08.2018 - Current
Department Manager
McDonald's
04.2008 - 02.2018
Security Officer
Barton Security
05.2007 - 01.2009
Bachelor of Arts (B.A.) - Criminal Justice, Minor Psychology
Roosevelt University
Associate of Arts - Criminal Justice
City Colleges of Chicago
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