Shavon Shante Myers
Las Vegas,USA
Summary
Outgoing server with 6 years + of experience serving beverages, and food items in high-volume night club setting. Knowledgeable with many different alcohols, and cocktails. My job is to provide friendly and courteous customer service by assessing customers' needs, and preferences by making recommendations to generate loyalty and satisfaction. I Handle multiple tables, tasks, and customers efficiently. Continuously keep cleaning and clearing tables to maintain safety and sanitation requirements. I believe in a one team mindset. If I help my teammates they will win, and so will I.
Overview
9
9
years of professional experience
Work History
Bay Host
TopGolf
Las Vegas, Nv
07.2022 - Current
Cocktail Server
Gilley's Saloon
Las vegas, Nv
06.2023 - 10.2024
Cocktail Server / bottle service
Blue Martinis
Las Vegas, Nv
10.2019 - 07.2022
Cocktail Server
Crazy horse 3
Las Vegas, Nv
09.2018 - 10.2021
Host / bottle service
The Argyle
Los Angeles, California
09.2016 - 08.2018
- Provided excellent customer service to guests in a timely manner while taking and delivering orders accurately.
- Educated customers on drink specials, food menus, featured items or promotions available.
- Maintained friendly demeanor in chaotic atmosphere to fulfill customer requests.
- Performed opening and closing duties such as stocking supplies, cleaning the bar area, and setting up garnishes.
- Greeted patrons and coordinated table assignments to meet party preferences and requests.
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Answered phone calls to take reservations and address guest questions and concerns.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
- Built positive relationships with regulars to ensure their loyalty to the establishment.
Education
Aesthetics -
Euphoria art Institute
Las Vegas, Nv03.2021
High School Diploma -
Cheyenne high school
Las Vegas, Nv05.2011
Skills
- High-volume dining
- Cash Handling
- Order Accuracy
- Cleanliness and sanitation
- Bill computation
- Item promotion
- Sales strategy
- Customer Service
- Quality Control
- Professional Appearance
- POS System Operation
- Efficient multitasking
- Cross-selling products
- Handling guest complaints
- Alcohol awareness
- Handling large groups
- Memory retention
- Upselling techniques
- Garnishing drinks
- Handling intoxicated guests
- Team player attitude
- Menu knowledge
- Positive demeanor
- Patience and empathy
- Active listening
- Strong communication skills
- Upselling
- Food handling
- Problem-Solving
- Problem-solving abilities
Timeline
Cocktail Server
Gilley's Saloon
06.2023 - 10.2024
Bay Host
TopGolf
07.2022 - Current
Cocktail Server / bottle service
Blue Martinis
10.2019 - 07.2022
Cocktail Server
Crazy horse 3
09.2018 - 10.2021
Host / bottle service
The Argyle
09.2016 - 08.2018
Aesthetics -
Euphoria art Institute
High School Diploma -
Cheyenne high school