Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shavoria Collins

Redford

Summary

Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional customer service and decision-making skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Infinity
Bingham Farms
04.2023 - 08.2023
  • Managed the reception area, telephone, and mail communications.
  • Set up meeting rooms for large meetings/gatherings.
  • Maintained office floorplan, set up desks and coordinated office moves.
  • Worked independently and within a team on special nonrecurring and ongoing department projects.
  • Managed facility and office inventory supply orders.

Sales Account Executive

Infinity
Bingham Farms
08.2022 - 04.2023
  • Supported the sales team, answering customer inquiries with superior product knowledge.
  • Provided product information to customers and aligned products with customer needs to boost satisfaction.
  • Answer inbound sales calls and disputes.
  • Entered customer transaction information into company databases.
  • Trained new employees in company policies and strong sales techniques.

Administrative Assistant

Wealthbridge Solutions
Redford
01.2017 - 08.2022
  • Managed office supplies inventory and placed orders when necessary.
  • Conducted research on various topics as requested by management.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Insurance Verification Specialist

Smile Company
Farmington Hills
12.2014 - 12.2016
  • Verified insurance coverage and eligibility prior to appointments and procedures.
  • Obtained information from patients for claims and updated patient records.
  • Answered questions from patients and clerical staff regarding coverage.
  • Reviewed patient deductibles and copays and entered into billing system.

Education

Some College (No Degree) -

Alabama A&M University
Normal, AL

Skills

  • Microsoft Office applications
  • Meeting scheduling
  • Data management
  • Inventory oversight
  • Office coordination
  • Client relationship management

Certification

  • Lesprit school of Cos

Timeline

Administrative Assistant

Infinity
04.2023 - 08.2023

Sales Account Executive

Infinity
08.2022 - 04.2023

Administrative Assistant

Wealthbridge Solutions
01.2017 - 08.2022

Insurance Verification Specialist

Smile Company
12.2014 - 12.2016

Some College (No Degree) -

Alabama A&M University

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