Summer Jantz
Wichita Falls
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
North Texas Area United Way-HIPPY Program
02.2026 - Current
- Maintain calendar of meetings, events and appointments for the staff
- Assist with preparations for meetings to include materials, refreshments and room setup
- Assist with meetings and special events reservations and table assignments
- Coordinated food and refreshments for major meetings, ensuring satisfaction of attendees
- Facilitated sign-in process for events, enhancing attendee engagement and connection
- Serve as primary assistant to the Coordinator
- Oversaw ordering of office supplies, ensuring availability for all projects and operations
- Organize and maintain the curriculum and storage closets.
- Maintain inventory of curriculum supplies and materials.
- Assign supplies and materials to home visitors.
- Conduct assessments as needed.
Human Services Technician III
Department Of Family and Protective Services
Wichita Falls
10.2022 - 12.2025
- Coordinated transportation for clients to appointments, ensuring timely arrivals based on caseworker requests.
- Observes and/or supervises parent and child visits.
- Completes proper forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintains outgoing paper and/or electronic appointment calendar for scheduling requests made by case workers/supervisor.
- Performed various clerical duties to support unit operations, including typing, filing, and answering telephone inquiries.
- Fostered cultural diversity awareness among coworkers and facilitated respectful interactions in all work-related contexts.
- Demonstrated commitment to agency standards through consistent attendance and adherence to leave policies.
Receptionist
FAMILY PRACTICE ASSOCIATES
Wichita Falls
01.2019 - 10.2022
- Scheduled new patient and follow-up appointments for family doctor, dermatologist, and two nurse practitioners, ensuring efficient patient flow
- Answered multi-line telephones, directing callers to appropriate staff for timely assistance
- Assisted medical assistants during staff shortages, supporting continuity of patient care
- Performed scanning of documents for patient records
- Completed additional tasks assigned by supervisor
New Patient Scheduler
Wichita Falls Gastroenterology Associates
Wichita Falls
05.2017 - 01.2019
- New Patient Scheduling
- Scheduled new patients and followed up with existing patients through effective communication
- Input patient's demographics into the electronic health record, verify patient's insurance
- Request BCBS HMO and Tricare referrals
- Requested medical records from outside facilities to ensure accurate patient information
- Schedule for six Physicians in practice for three office locations
- Managed TMHP program for Texas Medicaid to verify patient eligibility and streamline access to care
- Demonstrated multitasking skills in a fast-paced office environment
- Utilized Microsoft Excel for data management and reporting
Administrative Assistant
Neighbor's Emergency Center
05.2016 - 05.2017
- Stand and greet all patients as they arrive in a friendly, courteous, and professional manner
- Answered, screened, and directed incoming phone calls.
- Perform clerical duties, including mail delivery, faxing, copying, and scanning
- Document in the computer system all necessary demographic, insurance, and financial information
- Maintain patient charts, including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
- Maintained knowledge of customer service principles and departmental expectations to enhance patient interactions
- Collect co-payments or other applicable financial payments
- Facilitate daily deposits and perform cash reconciliations
- Managed daily financial log to ensure accurate documentation of patient financial class, amounts owed, and amounts collected
- Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information
- Produced copies of records and documents for billing processes.
- Document patient volumes for the previous day
- Maintain and compile reports and informational packets for distribution
- Executed various tasks related to patient registration, ensuring smooth operations.
- Performs exit interviews with all patients
Clerk III
North Texas State Hospital
10.2014 - 03.2016
- eFaxed and sent secure email discharge, med, and placement packets for patients needing placement or attending court hearings, ensuring timely access to critical information.
- Coordinated with outside facilities including other MHMR's, nursing homes, jails, and courts to oversee confidential court documents such as CME's, commitments, and orders for patient charts, maintaining compliance and confidentiality.
- Managed electronic patient information system and CARE system to ensure accurate and up-to-date patient records.
- Collaborated with coworkers to complete tasks efficiently and meet deadlines.
Administrative Assistant II
North Texas State Hospital
08.2014 - 10.2014
- Administrative Assistant II to the Clinical Directors' Office. I collaborated with the Director of Clinical Operations and Director of Clinical Psychiatry.
- Performed complex clerical duties such as answering multiple phone lines, recording meeting minutes and typing them up as well as the agendas for meetings.
- Handled OPPEs and CPIs, ensuring timely signatures and faxing of Locum Tenens timesheets and invoices to appropriate recipients.
- Maintained records, files, logs, correspondence, forms, documents, case files, and tracking logs, including filing, retrieving, and purging.
- Accurately entered data into an automated system for efficient record-keeping.
- Reviewed and corrected minor technical errors in forms and reports to ensure accuracy.
- Executed technical review of documents for accuracy and compliance, supporting adherence to regulatory standards.
- Prepared routine and special reports, contributing to informed decision-making and operational efficiency.
Clerk II
North Texas State Hospital
12.2013 - 08.2014
- Prepared discharge, placement, and medication packets to facilitate smooth patient transitions under supervisor guidance.
- Transcribed dictations of psychiatric evaluations, discharge orders, and progress notes to ensure accurate patient records.
- Filed confidential patient charts securely to maintain compliance with privacy regulations.
- Acted as backup to Clerk III and assisted with preparing discharge and placement packets.
Education
High School Diploma - Upper secondary education
Wichita Falls High School
Wichita Falls05-2005
Skills
- Clerical and administrative support
- Filing and document management
- Data entry and accuracy
- Scheduling and calendar management
- Meeting coordination and documentation
- EHR verification
- Medical records coordination
- Transcription and typing proficiency
- Microsoft Office applications
- Multi-line phone operation
- Office equipment maintenance
- Detail-oriented problem solving
- Team collaboration and adaptability
- Client relations and communication
Certification
- Driver's License
- Registered Notary with the State of Texas
Timeline
Administrative Assistant
North Texas Area United Way-HIPPY Program
02.2026 - Current
Human Services Technician III
Department Of Family and Protective Services
10.2022 - 12.2025
Receptionist
FAMILY PRACTICE ASSOCIATES
01.2019 - 10.2022
New Patient Scheduler
Wichita Falls Gastroenterology Associates
05.2017 - 01.2019
Administrative Assistant
Neighbor's Emergency Center
05.2016 - 05.2017
Clerk III
North Texas State Hospital
10.2014 - 03.2016
Administrative Assistant II
North Texas State Hospital
08.2014 - 10.2014
Clerk II
North Texas State Hospital
12.2013 - 08.2014
High School Diploma - Upper secondary education
Wichita Falls High School