Shawn Adcock
CubeSmart Self Storage
Columbia,SC
9
years of professional experience
Dynamic professional with a solid background in property management and food service; recognized for exceptional communication and customer service skills. Committed to fostering collaborative environments that enhance customer and team experiences, which prove successful in boosting overall morale and creating a positive work environment.
Work History
Property Manager
1 Year 10 Months- Managed daily operations, ensuring optimal facility performance and customer satisfaction.
- Oversaw leasing processes, enhancing occupancy rates through strategic marketing initiatives.
- Developed and implemented maintenance schedules, improving property conditions and reducing repair costs.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Followed up on delinquent tenants and coordinated collection procedures.
Assistant Manager
7 Years 3 Months- Assisted in training new staff on operational procedures and customer service standards.
- Monitored inventory levels, ensuring adequate supply for peak hours and reducing waste.
- Implemented quality control measures to enhance product consistency and customer satisfaction.
- Resolved customer complaints effectively, maintaining high levels of satisfaction and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma
Skills
Exceptional oral and written communication skills
Strong work ethic
Problem-solving
Skilled multi-tasker
Customer service-focused
Quick learner
Positive attitude
Timeline
Property Manager
CubeSmart Self Storage
09.2024 - CurrentRead More
Assistant Manager
Papa John's Pizza
06.2017 - 09.2024Read More
Lexington Adult Education
High School Diploma
Read More