Shawn Allen
Las Vegas,NV
Summary
Proven Sales Associate with a robust background at Jerry Seiner Buick GMC, leveraging over 10 years in auto sales and a distinguished 20-year career as a LVMPD officer to excel in customer service and sales expertise. Demonstrated success in boosting sales through exceptional relationship-building, achieving a customer referral rate over 30%. Skilled in problem-solving and teamwork, consistently meeting sales targets.
Overview
30
30
years of professional experience
Work History
Sales Associate
Jerry Seiner Buick GMC
11.2023 - 03.2024
- Engaged with customers to build rapport and as we know, brand loyalty is what causes a dealership to continue a constant flow of customers each year.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs. My primary intent was to sell 15-20 vehicles monthly 25% of which were previous customers or customers referred to me.
Sales Associate
Centennial Hyundai
02.2016 - 04.2021
- Assessed customer needs and utilized suggestive selling techniques to drive sales. Being a retired Police Officer of 20 years I have long established myself in the community of the Badge. I have sold over 300 new and used vehicle to First Responders through out this county and still to do so to date.
- Engaged with customers to effectively build rapport and lasting relationships. I have been in auto sells for over the last 10 years and my customer retention/referral rate is over 30% something which i happen to take pride in.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge. For the last 10 years I have managed to maintain roughly a 12-23 car per month average despite "slow seasons" or fluctuating interest rates.
Police Officer
LVMPD
02.1994 - 06.2013
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Investigated and reported crimes, accidents, offenses, and damage to property.
Education
Associate of Arts - General Studies
Big Bend Community College
Moses Lake, WA05.1988
High School Diploma -
Wakefield High School
Arlington, VA05.1984
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Sales expertise
- Product Sales
- Professional Demeanor
Timeline
Sales Associate
Jerry Seiner Buick GMC
11.2023 - 03.2024
Sales Associate
Centennial Hyundai
02.2016 - 04.2021
Police Officer
LVMPD
02.1994 - 06.2013
Associate of Arts - General Studies
Big Bend Community College
High School Diploma -
Wakefield High School