Shawn Chiedozie
Denton,TX
Summary
Dynamic Sales Associate with proven expertise in customer service and teamwork, honed across roles at Potbelly and other retail environments. Excelled in engaging customers and fostering loyalty through exceptional service and problem-solving skills. Demonstrated ability to efficiently manage transactions and foster a positive shopping experience, contributing to significant repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Potbelly
07.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Pacsun Retail Store
12.2022 - 05.2023
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
Sales Associate
Slims Chicken
08.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Biochemistry
University of North Texas
Denton, TX05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Brought in 7 new customers.
- Awarded “Employee of the Month” twice in my time there .
Timeline
Sales Associate
Potbelly
07.2023 - 05.2024
Sales Associate
Pacsun Retail Store
12.2022 - 05.2023
Sales Associate
Slims Chicken
08.2022 - 12.2022
Bachelor of Science - Biochemistry
University of North Texas
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