Shawn Coryer

• Processed customer purchases accurately using register and point-of-sale systems.
• Scanned items efficiently while maintaining friendly, professional customer service.
• Assisted customers with pricing questions, product locations, and transaction support.
• Followed store policies for coupons, refunds, and payment handling.
• Supported smooth checkout flow during busy periods and customer rushes.
• Identified and reported transaction issues to maintain accurate front-end operations.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Prepared files to be scanned

Remove staples and paper clips

If any pages were ripped had to tape them

Files were very large and most were very old

• Welcomed customers and helped determine their needs.
• Worked in food court helped get food sometimes for customers
• Would put pizza boxes together
• Would keep eating area clean
• Restocked and organized merchandise in front lanes.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.

• Managed bakery production flow, prioritizing fresh breads, pastries, and seasonal items for consistent display readiness.
• Prepared and packaged bakery products while maintaining accuracy in labeling, dating, and pricing.
• Rotated inventory using FIFO methods to support freshness, reduce waste, and maintain quality standards.
• Monitored case presentation, replenishing merchandise to keep shelves organized and customer-ready.
• Assisted customers with product selection, special orders, and bakery questions using courteous service.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.

• Manually typed all documentation for the insureds policy.
• Proofread letters, reports, and transcriptions to correct errors before distribution.
• Maintained confidentiality while handling sensitive insurance information and confidential correspondence.
• Rater: when first started had to manually rate the policy. Had to look up rates and apply different factors to come up with final premium.
• I trained several people as a rater. Even when we went on the computer I still had to train manually,