Shawn Fiset
Arlington,TX
Summary
A collaborative individual who offers expertise in sales management and customer service, In-depth knowledge of inventory procedures and sales principles, Organized and goal-oriented team player with almost 10 years of extensive experience coordinating sales teams and supporting upper management.
Overview
6
6
years of professional experience
Work History
Account Manager
Out Of The Box Acquisitions
09.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved..
Lead Sales Representative
CDR Fireplaces
02.2019 - 03.2023
- Lead & Completed $100,000's worth of sales projects.
- Helped CDR double revenue in first year hired as sole payed sales associate.
- Trained new hires.
- Coordinated and communicated project time frames with other project managers.
- Developed and initiated internal processes.
- Developed key customer relationships to increase sales.
Server
El Gabacho
01.2018 - 01.2019
- Excellent customer relations.
- Was designated to handel large parties.
- Operated POS terminals to input orders, split bills and calculate totals.
- Kept an organized and clean waiting station.
Education
Bachelor of Science - Business Management
The University of Texas At Arlington
Arlington, TX03.2020
Skills
- Sales Presentations
- Team Leadership
- Customer Service
- Brand Development and Marketing
- Staff Training and Development
- Goal-Oriented
- Relationship Building
Timeline
Account Manager
Out Of The Box Acquisitions
09.2023 - Current
Lead Sales Representative
CDR Fireplaces
02.2019 - 03.2023
Server
El Gabacho
01.2018 - 01.2019
Bachelor of Science - Business Management
The University of Texas At Arlington
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