Shawn Francis
Hollywood,FL
Summary
To obtain a challenging and rewarding career as an engineer or technician in the field of communications or broadcast operations where my problem solving skills, technical knowledge and overall experience will be used to contribute to the success of the company. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
18
18
years of professional experience
Work History
Lead Technician
Hotwire Communications
10.2019 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Adhered to established policies and standards to safely complete projects.
Provisioning/Quality Control Technician/ Warehouse
FIRE CONTROLS
04.2013 - 10.2019
- Testing, configuration, firmware upgrades and installs, telecom data wiring assembles, bnc/tnc connection, cat5/6 wiring R-J45/RJ-11,RJ45
- Operated and installed video encoders, video decoders, modulators, multiplexers, up converters, down converters, modems, remote control monitoring equipment, video/audio routers, and antenna tracking systems
- Quality Control - Assists with the development and documentation of methods and procedures
- Provisioning of modems and routers including radios that carry MVDDS and YMAX signals
- Identified design issues and followed-up with Project manager for resolution
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Provisioning/Quality Control Technician/ Warehouse
TEKSYSTEMS INC. (OMGFAST INC.)
04.2013 - 12.2013
- Quality Control Assists with the development and documentation of methods and procedures
- Provisioning of modems and routers including radios that carry MVDDS and YMAX signals
- Identified design issues and followed up with Project manager for resolution
- Maintained quality documentation and records for conformance with relevant standards.
- Tested and evaluated product precision against specifications to reduce discrepancies.
Commercial Technician
AMTEC LLC
11.2006 - 04.2013
- Residential Digital and Analog Installations
- High Speed Data and High Definition Installations
- Noise Mitigation Testing and Correction
- Pre-wiring and Post-wiring
- Fiber placement, activation and testing
- Maintain professional customer interaction
- Improved customer satisfaction through timely and efficient repairs on various commercial equipment.
- Reported issues to property manager so effective resolutions could be put into place.
Education
ELECTRONICS ENGINEERING TECHNOLOGY—ASSOCIATES DEGREE -
ATI CAREER TRANINING INSTITUTE
FT.LAUDERDALE, FLORIDA01.2007
Skills
- Internet Explorer
- Google Chrome
- Microsoft Word
- Excel
- Power Point
- Extensive knowledge and experience in the installation, monitoring, repairing, testing, and operation of various communications systems
- Uninterruptible power supplies, generators, and waveguide systems
- Excellent team player with strong interpersonal skills
- Goal oriented and works on own initiative
- Safety Awareness and quality control
- Testing and repair
- Safety Compliance
Timeline
Lead Technician
Hotwire Communications
10.2019 - Current
Provisioning/Quality Control Technician/ Warehouse
FIRE CONTROLS
04.2013 - 10.2019
Provisioning/Quality Control Technician/ Warehouse
TEKSYSTEMS INC. (OMGFAST INC.)
04.2013 - 12.2013
Commercial Technician
AMTEC LLC
11.2006 - 04.2013
ELECTRONICS ENGINEERING TECHNOLOGY—ASSOCIATES DEGREE -
ATI CAREER TRANINING INSTITUTE
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