Shawn Gibson
Huntington Beach,CA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
21
21
years of professional experience
Work History
General Manager
Diamond Buick GMC Cadillac
01.2023 - 07.2023
- Doubled new car volume, increased average gross per copy
- Rebuilt the service department and improved overall production
- Hired, trained and built a team to achieve current level of productivity and set up for the future.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
General Sales Manager / General Manager
Win Hyundai
01.2020 - 11.2022
- Improved the dealership from losing $225K per month to a profit of $1.4 Million a month
- Consistently surpassed manufacturer's objectives for units and CSI
- Hired, trained and built a team with little to no turnover for almost 3 years.
General Sales Manager
Boulevard Buick GMC
03.2002 - 10.2018
- Increased used car volume by 72% year over year
- Improved new car standings in the region from 30th to the top 10
- Improved all aspects of business with an entirely inherited staff.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
Education
High School Diploma -
Kingston High School
Kingston, NY06.1996
Skills
- Distribution Management
- Operations Oversight
- Expense Control
- Financial Administration
- Customer Relationship Management
- Staff Supervision
- Customer Retention
- Advertising and Marketing
References
- Nima Parvin, (310) 927-5251, Dealer Principle / GM
- Tom Meadows, (949) 533-8644, General manager
- Michael Knapp, (602) 741-4520, General Manager
- Eric Huth, (714) 213-2841, Sales Manager
Timeline
General Manager
Diamond Buick GMC Cadillac
01.2023 - 07.2023
General Sales Manager / General Manager
Win Hyundai
01.2020 - 11.2022
General Sales Manager
Boulevard Buick GMC
03.2002 - 10.2018
High School Diploma -
Kingston High School
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