SHAWN KRUHM
Ellicott City,MD
Summary
Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of exceeding sales targets.
Overview
3
3
years of professional experience
Work History
Mortgage Loan Officer
South River Mortgage
07.2024 - Current
- Achieved top rank in my incoming class, based on a variety of performance metrics including loan volume, conversion rates, and client satisfaction.
- Assess the financial needs and goals of potential borrowers by conducting interviews, reviewing credit reports, and evaluating income, assets, and liabilities.
- Deliver exceptional customer service by fostering long-term relationships and addressing borrower inquiries throughout the loan lifecycle.
- Collaborate with underwriters, processors, and other internal teams to streamline the loan process and ensure timely, accurate processing of loan approvals.
Sales and Management Internship
Enterprise Holdings
05.2023 - 08.2023
- Assessed client needs and catered protection and insurance policies over rental vehicles.
- Managed over 40 customer calls and 20 appointments per day.
- Established customer connections, boosting rates of returning consumers.
- Gained valuable experience working within the sales industry, applying learned concepts directly into relevant work situations.
Head Executive of Recruitment
Theta Chi
11.2021 - 11.2022
- Successfully recruited 27 new members by implementing targeted outreach strategies and cultivating strong relationships with prospective candidates.
- Organized and facilitated recruitment events, information sessions, and interviews, to engage potential candidates and showcase the fraternity’s values and culture.
- Developed and implemented communication strategies, utilizing social media, email campaigns, and direct outreach to generate interest and increase candidate engagement.
Education
Marketing/Professional Sales And Sales Management
University of Delaware
Newark, DE05-2024
Skills
- Relationship Building and Management
- Client Needs Assessment
- Sales and Marketing Strategies
- Relationship Selling
- Risk Management
- Call Center Experience
Timeline
Mortgage Loan Officer
South River Mortgage
07.2024 - Current
Sales and Management Internship
Enterprise Holdings
05.2023 - 08.2023
Head Executive of Recruitment
Theta Chi
11.2021 - 11.2022
Marketing/Professional Sales And Sales Management
University of Delaware
Similar Profiles
YONGWOO HANYONGWOO HAN
Senior Loan Officer at South River MortgageSenior Loan Officer at South River Mortgage
Laura NavarroLaura Navarro
Branch Manager/Senior Mortgage Loan Officer at South Shore Region Mortgage (Boxcar Mortgage)Branch Manager/Senior Mortgage Loan Officer at South Shore Region Mortgage (Boxcar Mortgage)
Zack ThomasZack Thomas
Data Entry Clerk at River City Mortgage LLC.Data Entry Clerk at River City Mortgage LLC.
Claudia GabrielClaudia Gabriel
Server at Soluna CocinaServer at Soluna Cocina
KARA CHAPLINKARA CHAPLIN
Commitment Record Specialist II at State Of MarylandCommitment Record Specialist II at State Of Maryland