Shawn May
Abilene,TX
Summary
Accomplished professional with a proven track record, excelling in customer service and strategic planning. Leveraged decision-making skills to drive sales growth and enhance market presence. Recognized for attention to detail and effective communication, contributing to a 15% increase in regional sales. Proficient in developing targeted sales strategies and mentoring teams.
Overview
25
25
years of professional experience
Work History
Digital Personal Shopper
Walmart
09.2025 - Current
- Assisted clients in selecting products based on preferences
- Pick orders based off Selections
- Stage orders into bays for pickup and delivery
- Prep orders and push them down upon arrival
- Dispense orders, take out to delivery drivers and customers upon arrival
Uber Partner
Uber
11.2023 - Current
- Navigated app interface to accept ride requests and optimize route efficiency.
- Maintained vehicle cleanliness and safety standards for passenger comfort.
- Communicated effectively with passengers to enhance service experience.
- Adapted quickly to changing traffic conditions and passenger needs.
Delivery Driver
FedEx
11.2022 - 09.2024
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Communicated effectively with customers to confirm delivery details and address inquiries.
- Managed route planning using GPS systems to optimize delivery times and reduce fuel usage.
Handyman
Jemtech Construction
11.2020 - 01.2023
- Managed maintenance and repairs for residential and commercial properties, ensuring quality craftsmanship.
- Executed plumbing, electrical, and carpentry tasks with precision and adherence to safety standards.
- Collaborated with client to assess needs, providing tailored solutions to enhance property functionality.
- Completed all demos and repairs for DK convenience stores
Area Sales Manager
Red Bull Distribution
09.2017 - 11.2020
- Led regional sales initiatives, driving growth and market penetration across assigned territories.
- Developed and implemented targeted sales strategies to enhance customer engagement and retention.
- Trained and mentored sales teams, fostering collaborative environments to achieve performance goals.
- Analyzed market trends and competitor activity to identify opportunities for business expansion.
- Complete sales and delivery to designated stores
- Build promotional displays in market areas
- Operate machinery and load delivery trucks
Automotive Sales Associate
Lithia Honda
04.2017 - 09.2017
- Facilitated vehicle demonstrations, showcasing features and benefits to enhance customer understanding.
- Developed strong relationships with clients, driving repeat business and referrals through exceptional service.
- Collaborated with team members to streamline sales processes, improving overall efficiency in the showroom.
- Maintained up-to-date knowledge of automotive trends and inventory, ensuring accurate information for customers.
District Manager
Southwest Convenience Stores
03.2012 - 04.2017
- Led district-wide initiatives to enhance operational efficiency and improve overall service delivery.
- Developed and implemented strategic plans to achieve sales targets across multiple locations.
- Hired, trained and mentored store managers, fostering leadership skills and promoting best practices.
- Analyzed market trends and competitor performance to inform strategic decision-making processes.
Tax Examiner
IRS
02.2010 - 02.2012
- Conducted thorough evaluations of tax returns to ensure compliance with federal regulations.
- Analyzed complex financial documents to identify discrepancies and potential issues.
- Collaborated with taxpayers to resolve inquiries and provide guidance on tax obligations.
- Implemented process improvements that enhanced the efficiency of tax examination workflows.
Store Associate
Target
09.2008 - 03.2010
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently
- Maintained inventory accuracy through effective stock management and organization
- Assisted in merchandise displays, ensuring alignment with promotional strategies and visual standards
- Operated point-of-sale systems, processing transactions accurately and swiftly
Regional Trainer
The Floor Team
03.2003 - 11.2007
- Developed and delivered training programs to enhance team performance and operational efficiency for employees servicing Lowe's home improvement stores.
- Facilitated onboarding sessions for new employees, ensuring smooth integration into company culture.
- Assessed training needs through observation and feedback, tailoring programs to specific regional requirements.
- Collaborated with management to identify skill gaps and implement targeted development initiatives.
Night Stocker
Home Depot
04.2001 - 03.2003
- Executed nightly stock replenishment to optimize inventory levels and maintain store organization.
- Collaborated with team members to ensure timely restocking of shelves and displays.
- Utilized hand tools and equipment for efficient product handling and storage.
- Monitored product expiration dates to ensure compliance with quality standards.
Education
High School Diploma -
Central High School
Fresno, CASkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Accomplishments
Achieved Employee of the month as management 12 times in 5 yrs with SouthWest Convenience stores, along with gold and silver plaques for best District numbers.
Timeline
Digital Personal Shopper
Walmart
09.2025 - Current
Uber Partner
Uber
11.2023 - Current
Delivery Driver
FedEx
11.2022 - 09.2024
Handyman
Jemtech Construction
11.2020 - 01.2023
Area Sales Manager
Red Bull Distribution
09.2017 - 11.2020
Automotive Sales Associate
Lithia Honda
04.2017 - 09.2017
District Manager
Southwest Convenience Stores
03.2012 - 04.2017
Tax Examiner
IRS
02.2010 - 02.2012
Store Associate
Target
09.2008 - 03.2010
Regional Trainer
The Floor Team
03.2003 - 11.2007
Night Stocker
Home Depot
04.2001 - 03.2003
High School Diploma -
Central High School