Shawn McCafferty
Lafayette
Summary
Dynamic District Manager with a proven track record at Domino's, excelling in strategic planning and operations management. Enhanced efficiency across multiple locations, driving customer satisfaction and boosting employee morale. Skilled in training and coaching, I foster leadership and collaboration, achieving significant improvements in service quality and performance metrics.
Overview
19
19
years of professional experience
Work History
District Manager
Dominoes
Kenner, LA
03.1999 - 03.2018
- Directed operational strategies to enhance efficiency across multiple store locations.
- Implemented training programs to develop staff skills and improve service quality.
- Analyzed sales data to identify trends and optimize inventory management practices.
- Established performance metrics and conducted regular evaluations of store operations.
- Spearheaded cost-reduction efforts through process improvements and resource allocation.
- Mentored junior managers, fostering leadership skills and promoting career advancement.
- Championed customer satisfaction initiatives, resulting in improved feedback scores across stores.
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Education
Associate of Science - Accounting
University of Rochester
Rochester, NY03-2013
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Operations management
- Customer relations
- Multi-unit management
- Decision-making
- Team building practices
Timeline
District Manager
Dominoes
03.1999 - 03.2018
Associate of Science - Accounting
University of Rochester