Shawn McMichael
Summary
High performer dedicated to the pursuit of excellence in all fields. Excels in understanding problems and matching people with solutions. Sales mentor with experience in leadership as well as training and development.
Overview
19
19
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics Inc.
03.2024 - Current
- Acted as inside sales representative through cold calling and pursuing qualified leads.
- Developed long-lasting relationships with key clients, leading to increased sales and repeat business.
- Conducted market research to identify potential customers and increase sales opportunities.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Sales Executive
Enterprise Title
03.2023 - 02.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed a network of professionals to source contacts and resources as a means of both developing existing business and prospecting new clients.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Sales Representative
Cellular Sales Verizon
02.2022 - 03.2023
- Sales to both consumer and small to medium businesses.
- Maintain accurate pricing and product knowledge and providing strategic solutions to meet customer's needs.
- Sales Mentor responsible for the training and development of new hires.
- Comma Club accolade for high volume of sales/commissions in a single day.
Bartender
Lago
07.2021 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a professional appearance for private weddings and corporate charity events.
- Worked major events and outdoor concerts such as Wonderstruck in a high volume environment in excess of 10,000 people.
Combatives Instructor
Relson Gracie Cleveland
06.2014 - 08.2022
- Developed and clearly presented classroom rules, guidelines and objectives.
- Training law enforcement, first responders, and the general public in defense and restraining techniques via the Gracie Jiujitsu system.
- Conducting seminars to increase revenue and generate new business.
Barback
High And Dry
04.2021 - 06.2021
- Delivered food to customers at bar and tables.
- Assisted customers with carry-out service.
- Greeted customers and provided friendly, knowledgeable service.
Barback
Westel's Alibi And Hush Bar
02.2020 - 03.2021
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Learned how to make wide variety of mixed drinks.
Back of House Team Member
Noce Gourmet Pizzeria
01.2012 - 01.2015
- Stocked and rotated food items according to expiration dates.
- Assisted with training new BOH staff members on established processes and goals.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Sales Associate
Sears
10.2006 - 01.2008
- Maintained extensive knowledge on variety of high value televisions and appliances to best fit customer's needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Product Specialist
Circuit City Stores
07.2005 - 05.2006
- Stocking and maintaining knowledge on wide array of electronic devices.
- Meeting and maintaining KPI's for quarterly performance goals.
Education
High School Diploma -
Lake Catholic
Mentor, OHBachelor of Science - Business Administration Marketing
Western Governors University
Salt Lake City, UT03.2025
Skills
- Product Promotion
- B2B Sales
- Sales Expertise
- Networking
- Market Research
- Inside and Outside Sales
- Key Performance Indicators
- Staff Training
- Post-Sales Support
- Product and Service Knowledge
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
03.2024 - Current
Sales Executive
Enterprise Title
03.2023 - 02.2024
Sales Representative
Cellular Sales Verizon
02.2022 - 03.2023
Bartender
Lago
07.2021 - 12.2022
Barback
High And Dry
04.2021 - 06.2021
Barback
Westel's Alibi And Hush Bar
02.2020 - 03.2021
Combatives Instructor
Relson Gracie Cleveland
06.2014 - 08.2022
Back of House Team Member
Noce Gourmet Pizzeria
01.2012 - 01.2015
Sales Associate
Sears
10.2006 - 01.2008
Product Specialist
Circuit City Stores
07.2005 - 05.2006
High School Diploma -
Lake Catholic
Bachelor of Science - Business Administration Marketing
Western Governors University
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