Shawn Munoz

Assist customers over the phone with questions and troubleshooting to resolve their issues. Provide excellent warranty services

• Assisted in maintaining a well-stocked electronics department, ensuring product availability for consumers.
• Reduced downtime by swiftly identifying and resolving complex technical issues.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Worked flexible schedule and extra shifts to meet business needs.