SHAWN RAY
Columbia,SC
Summary
Accomplished Telecommunications Engineer with a proven record in leading teams to optimize network infrastructures and drive substantial enhancements in communication systems. Expertise in Telecommunications Data Installation complements strong skills in customer engagement and advanced technical solutions deployment. Adept at coordinating complex projects, consistently achieving and surpassing established objectives.
Overview
17
17
years of professional experience
Work History
Supervisor
Network Controls & Electric
10.2025 - Current
- Supervised daily operations, ensuring adherence to safety protocols and company policies.
- Trained and mentored team members on technical skills and operational procedures.
- Streamlined workflow processes to enhance efficiency and reduce downtime.
- Conducted regular performance evaluations, providing constructive feedback to improve team productivity.
- Resolved technical issues promptly, minimizing disruption to project schedules and client services.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Telecommunications Engineer Tech III
Amteck
02.2022 - 06.2025
- I'm required to lead a team of up to six personnel through daily operations.
- Configured routers, switches, hubs and other telecommunications equipment to meet customer requirements.
- Developed and maintained the communication infrastructure for a large enterprise network.
- Responsible for building and maintaining the Prisma Health network infrastructure, and working hand in hand with Prisma Health IT personnel.
- Proficient at terminating CAT5, CAT5E, CAT6, and CAT6A.
- CommScope proficient
Telecommunications Engineer
Deployment Technologies Inc.
10.2017 - 04.2021
- Installed and deployed multiple variations of converged edge routers.
- Scoped, cleaned, and tested various fiber optic cables.
- Ran, terminated, and tested both coaxial and CAT5/6 cables.
- I was required to go off to multiple job sites (often alone) and complete any and all job functions.
- Installed, wired, and powered all sources of telecom equipment.
Telecommunications Engineer
Arris Group, Inc
08.2014 - 11.2017
- Planned and executed the installation of fiber optic and Cat 5/6 cabling.
- I was required to test, troubleshoot, and collect data from fiber optic, as well as Cat 5/6 cables.
- Installed and deployed both ARRIS E6000 and CISCO 10K converged edge routers.
Signal Support Systems Specialist (25U)
U.S. Army
04.2009 - 06.2014
- Installed and removed SIPR/NIPR access point systems.
- Documented and reported each endeavor in the office log.
- Supplied technical and customer service support by phone and in person.
- Trained and instructed subordinates.
- Supported units on proper communications maintenance.
- Maintained complete accountability during the redeployment of all sensitive items and communication equipment.
- Performed signal support functions and technical assistance for computer systems.
- Provided technical assistance and training for local area networks.
- Maintained communications for equipment, terminal devices, assigned vehicles, and power generators.
- Worked on battlefield signal support systems and terminal devices.
Education
Diploma -
Green Sea Floyds High School
06.2007
Skills
- Customer Engagement
- Network Infrastructure Management
- Data Access
- Workplace Coordination
- Technical Support
- Low Voltage Professional
- 10K Router Setup
- Telecommunications Fiber Installation
- Troubleshooting
- Project leadership
- Telecommunications field installations
Military Service
Army, United States, E-4/Spc, 06/01/09, 07/31/14
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Telecommunications Engineer
Timeline
Supervisor
Network Controls & Electric
10.2025 - Current
Telecommunications Engineer Tech III
Amteck
02.2022 - 06.2025
Telecommunications Engineer
Deployment Technologies Inc.
10.2017 - 04.2021
Telecommunications Engineer
Arris Group, Inc
08.2014 - 11.2017
Signal Support Systems Specialist (25U)
U.S. Army
04.2009 - 06.2014
Diploma -
Green Sea Floyds High School