Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Richardson

Goldsboro,North Carolina

Summary

Dynamic Sales Representative with proven record of creating valuable, customized solutions. Highly talented and driven to exceed expectations and sales goals. Identifies leads, manages prospects and acquires new business while servicing existing clients.

Overview

18
18
years of professional experience

Work History

Pro Services Department Supervisor

Lowe's
Winterville, NC
11.2022 - Current
  • As Pro DS I have taken the Pro Dept from #11 of 11 stores in the District last year to #2 of 11 currently YTD, #16 of 140 in Region, #38 of 635 in Division and #55 of 1749 stores YTD
  • Currently hold the highest % to plan in District and Region YTD at 16.17% to plan and 19% Comp up $2.36M vs Plan
  • LPS sales YTD $445K up 958%
  • All 4 of my PSS have reached over $1M in sales YTD
  • Avg Pro Ticket up 10.4%, Pro Transactions up 7.5%, MVP Sales up 109%, Pro Credit Sales up 31%
  • Responsible for Building Pro Customer relationships, gaining new Pro Accounts, solving Pro Customer issues
  • Selected and built all new Pro Team longest in position 13 months

SSA

Lowe's
Winterville, NC
01.2020 - 11.2022
  • Created and maintained employee schedules to ensure adequate staffing levels utilizing corporate scheduling programs
  • Coordinated with store management to adjust employee schedules as needed
  • Generated reports on attendance records, leave balances, overtime hours, and other related metrics for management review.
  • Developed job postings, tracked applicants through applicant tracking system, and coordinated onboarding paperwork.
  • Conducted orientation sessions to introduce company policies and procedures.

Various

Lowe's
Goldsboro, NC
08.2005 - 12.2019
  • I have been with Lowe's for over 18 years as Sales Specialist or Department Supervisor
  • Departments worked in: Home Decor, Flooring, Appliances, Cabinets, Front End, Delivery, Installed Sales and Electrical

Education

Bachelor of Science - Interior Design

Western Kentucky University
Bowling Green, KY
05.1994

Skills

  • Sales Growth
  • Leadership Skills
  • Problem-Solving
  • Performance Improvement
  • Customer Relations
  • Team Collaboration
  • Sales Forecasting
  • Prospecting Skills
  • Account Management

Timeline

Pro Services Department Supervisor

Lowe's
11.2022 - Current

SSA

Lowe's
01.2020 - 11.2022

Various

Lowe's
08.2005 - 12.2019

Bachelor of Science - Interior Design

Western Kentucky University

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Shawn Richardson