Shawn Ruffin
Norfolk,VA
Summary
Dynamic Sales Associate with a proven track record at Ashley Furniture Homestore, excelling in customer service and relationship building. Consistently achieved sales targets through effective strategies and strong product knowledge. Recognized for teamwork and problem-solving skills, fostering a welcoming environment that enhanced customer satisfaction and loyalty.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
03.2018 - 10.2025
- Provided exceptional customer service, enhancing overall shopping experience and retention.
- Assisted customers in selecting furniture that meets their needs and preferences.
- Managed inventory levels, ensuring accurate stock representation on sales floor.
- Collaborated with team members to create visually appealing product displays.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Lake Taylor
Norfolk, VA06-1999
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Verbal/written communication
- Sales expertise
- Product sales
Timeline
Sales Associate
Ashley Furniture Homestore
03.2018 - 10.2025
High School Diploma -
Lake Taylor