Shawn Sahm
Bloomer,WI
Summary
Proven leader in driving sales and operational efficiencies, notably with Right Way Shuttle. Excelled in customer service and new business development, enhancing long-term growth. Skilled in GPS route planning and team training. Seasoned Operations Manager and talented leader with 19 years of experience. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends and excellent communication skills. Seasoned driver possessing exemplary safety record. Skilled in navigating routes, safely loading and unloading cargo. Committed to providing excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations and Sales Manager
Right Way Shuttle
05.2015 - Current
- Handled customer relations
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Recruited, interviewed and hired employees.
- Built relationships with customers and community to establish long-term business growth.
- Organized records of vehicles and scheduled services.
- Trained new staff on job duties, company policies, and safety procedures.
- Answered phones and emails with all clients coming in for all sales rentals.
- Contact all clients to collect all funds for final receipts due.
Lead Warehouse Driver Manager
McKesson
07.2005 - 02.2015
- Addressed driver communications and provided required data to drivers.
- Coordinated with drivers to organize timely pickup and delivery.
- Identified process breakdowns and developed improvement plans to resolve.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
High School Diploma -
05.1995
Skills
- New Business Development
- Sales operation
- Customer Service
- Experienced with Publisher, Word and Excel
- Route Planning
- DOT Compliance
- Vehicle Maintenance
- Vehicle Inspection
- GPS and route planning
- Valid Driver's License
- Commercial driving
Certification
Class B CDL with Air Brake and Passenger endorsements.
Timeline
Operations and Sales Manager - Right Way Shuttle
05.2015 - Current
Lead Warehouse Driver Manager - McKesson
07.2005 - 02.2015
Independence High School - High School Diploma,