Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shawn Smith

Chickasha,OK

Summary

  • Business-driven General Manager with more than 14 years of experience planning and organizing work schedules, communicating goals/objectives, and complying with policies and procedures.
  • Exceling as an Operating Partner/General Manager over the last 14 years. During my career with Sonic Drive-Ins, I have worked in four different locations. All the way from Edmond to Tuttle, and now currently in Oklahoma City.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operating Partner /General Manager

Sonic SRI
Oklahoma City, OK
01.2007 - Current
  • Produced yearly business growth while leading operations, strategic vision, and long-range planning.
  • Developed and maintained relationships with valued customers and suppliers through frequent communication and dedication.
  • Organized budgets, oversaw P&Ls, and achieved margin targets consistently to stay on track with growth plans.
  • Successfully implemented operational strategies and effectively established customer and employee relationships through recognition, meaningful relationships, and a positive work environment.
  • Carefully interview, select, train and supervise employees.
  • Excelled in organizing special event days. I ordered products, advertised the special through various sources, and promoted specialty outfits among the staff to allow for a positive experience for both customers and staff members!

Co-Manager

Sonic SRI.
Oklahoma City, OK
01.2005 - 06.2007
  • Completed new hire paperwork and on-boarding of new crew members.
  • Implemented the training of new employees thru the E-learning process.
  • Opened and closed the drive in, performing all duties for these tasks.
  • Managed labor on daily shifts, keeping it under the allotted guide.
  • Interacted positively with crew and customers, promoting a fun, friendly environment
  • Performed weekly inventory counts, maintaining a correct food cost percentage.

Assistant Manager

Sonic Kinslow Group
Del City, OK
01.2002 - 02.2005
  • All cash handling and cash drops , deposits
  • Ordered truck
  • Closing manager 5 days a week
  • Train and developed new hires

Education

High School Diploma -

Ketchum High School
Ketchum, OK
05.1994

Skills

  • Training and Development
  • Conflict Resolution and Communication
  • Quality Assurance
  • Motivated/Goal Oriented
  • Employee Scheduling
  • Building Relationships
  • Cost Control
  • Team Leadership
  • Facilities Management
  • Coaching and mentoring
  • Efficient multi-tasker
  • Team Building
  • Guest Relations
  • Computer skills basic , workday , and micros POS

Accomplishments

  • Dr Pepper Games Semi Finalist 6 times - 3 different drive-ins
  • Dr Pepper Games TOP 300 2 times - 2 different drive-ins
  • 2019 Fantrak award OKC market.
  • 2019 #1 Sales Comp. @ 34% in SRI.
  • 2019 1.3 million sales being + $300k over prior year.
  • 2019 Turn over recognition in OKC market.
  • 2020 1.6 million sales being + $300k over prior year.
  • 2020 Top 10 SRI Scorecard.
  • 2021 Currently trend up 10% sales over prior year.
  • Currently over seeing 3 drive-ins @ Supervisors capacity .
  • Currently and for the past 2 years I have assisted the Area Supervisor during PTO or when needed as the acting supervisor.
  • I have developed 20+ shift managers , 6 + AGMs and 4 GMs. All during my role as a GM.
  • Hosted several FAC tours and training departments videos along with Dr. pepper games videos .
  • Hosted the Discovery channels show " Street Outlaws " for video shoot.

Certification

  • Sevsafe Proctor and certified
  • Sonic Manager School graduate
  • Train the trainer

Timeline

Operating Partner /General Manager

Sonic SRI
01.2007 - Current

Co-Manager

Sonic SRI.
01.2005 - 06.2007

Assistant Manager

Sonic Kinslow Group
01.2002 - 02.2005

High School Diploma -

Ketchum High School