Business-driven General Manager with more than 14 years of experience planning and organizing work schedules, communicating goals/objectives, and complying with policies and procedures.
Exceling as an Operating Partner/General Manager over the last 14 years. During my career with Sonic Drive-Ins, I have worked in four different locations. All the way from Edmond to Tuttle, and now currently in Oklahoma City.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operating Partner /General Manager
Sonic SRI
Oklahoma City, OK
01.2007 - Current
Produced yearly business growth while leading operations, strategic vision, and long-range planning.
Developed and maintained relationships with valued customers and suppliers through frequent communication and dedication.
Organized budgets, oversaw P&Ls, and achieved margin targets consistently to stay on track with growth plans.
Successfully implemented operational strategies and effectively established customer and employee relationships through recognition, meaningful relationships, and a positive work environment.
Carefully interview, select, train and supervise employees.
Excelled in organizing special event days. I ordered products, advertised the special through various sources, and promoted specialty outfits among the staff to allow for a positive experience for both customers and staff members!
Co-Manager
Sonic SRI.
Oklahoma City, OK
01.2005 - 06.2007
Completed new hire paperwork and on-boarding of new crew members.
Implemented the training of new employees thru the E-learning process.
Opened and closed the drive in, performing all duties for these tasks.
Managed labor on daily shifts, keeping it under the allotted guide.
Interacted positively with crew and customers, promoting a fun, friendly environment
Performed weekly inventory counts, maintaining a correct food cost percentage.
Assistant Manager
Sonic Kinslow Group
Del City, OK
01.2002 - 02.2005
All cash handling and cash drops , deposits
Ordered truck
Closing manager 5 days a week
Train and developed new hires
Education
High School Diploma -
Ketchum High School
Ketchum, OK
05.1994
Skills
Training and Development
Conflict Resolution and Communication
Quality Assurance
Motivated/Goal Oriented
Employee Scheduling
Building Relationships
Cost Control
Team Leadership
Facilities Management
Coaching and mentoring
Efficient multi-tasker
Team Building
Guest Relations
Computer skills basic , workday , and micros POS
Accomplishments
Dr Pepper Games Semi Finalist 6 times - 3 different drive-ins
Dr Pepper Games TOP 300 2 times - 2 different drive-ins
2019 Fantrak award OKC market.
2019 #1 Sales Comp. @ 34% in SRI.
2019 1.3 million sales being + $300k over prior year.
2019 Turn over recognition in OKC market.
2020 1.6 million sales being + $300k over prior year.
2020 Top 10 SRI Scorecard.
2021 Currently trend up 10% sales over prior year.
Currently over seeing 3 drive-ins @ Supervisors capacity .
Currently and for the past 2 years I have assisted the Area Supervisor during PTO or when needed as the acting supervisor.
I have developed 20+ shift managers , 6 + AGMs and 4 GMs. All during my role as a GM.
Hosted several FAC tours and training departments videos along with Dr. pepper games videos .
Hosted the Discovery channels show " Street Outlaws " for video shoot.