Summary
Overview
Work History
Education
Skills
Timeline

Shawn stocks Jr

Fayetteville,NC

Summary

Dynamic and detail-oriented professional with a proven track record in customer service at Hyatt Hotels Corp. Skilled in time management and attentive listening, I excel in creating welcoming environments and enhancing customer satisfaction. Recognized for efficiently handling cash transactions and maintaining composure in high-pressure situations, I consistently deliver exceptional service.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Hyatt Hotels Corp
06.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Sales Associate

Journeys Kidz
06.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Douglas Byrd Highschool, Fayetteville, NC
06-2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Timeline

Front Desk Receptionist - Hyatt Hotels Corp
06.2025 - Current
Sales Associate - Journeys Kidz
06.2023 - 02.2024
Douglas Byrd Highschool - High School Diploma,

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Shawn stocks Jr