Shawn Swearingen
Fort Lauderdale,FL
Summary
- Enthusiastic management professional with demonstrated success organizing & supervising staff and building a positive team environment. Effective in problem-solving, streamlining operations to decrease costs, and increasing customer satisfaction & loyalty.
Overview
5
5
years of professional experience
Work History
Store Key Holder
Jamie's Smoothie And Juice Bar
Jensen Beach, FL
03.2021 - 08.2022
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Server /Bartender
Santos Firewood Oven Pizzeria
Jensen Beach, FL
01.2020 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Electrical Apprentice
Adam Chapman Electrical Services
Jupiter, FL
10.2019 - 05.2021
- Handled installation of electrical components by splicing, joining and connecting wire.
- Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Terminated wiring and connected circuits with correct techniques.
- Checked compatibility and safety of newly installed electrical systems and launched inspections and tests to confirm functionality.
Education
High School Diploma -
Thornton Fractional South High School
Lansing, IL06.2018
Skills
- Reporting and Performance Analysis
- Scheduling and Time-Tracking
- Event Planning
- Information Confidentiality
- Prioritizing Customer Service
- Data Entry
- Scheduling Meetings
- Data Recording
- Opening and Closing Procedures
- Materials Organization
- Data Gathering
- Digital File Management
- Document Uploading
- Employee Performance Evaluations
- Teamwork and Collaboration
- Attention to Detail
- Continuous Development
- Computer Skills
- Clear Communication
- Sales Targeting
- Operational Efficiency and Safety
- Promotions and Specials
- Suggestive Selling
- Systems Analysis
- Meeting Agenda Preparation
- Multitasking and Organization
- Executive Presentations
- Personnel training and development
- Cash Handling
- Excellent time management skills
- Effective problem solver
- Budgeting and reporting
- Flexible and Adaptable
Timeline
Store Key Holder
Jamie's Smoothie And Juice Bar
03.2021 - 08.2022
Server /Bartender
Santos Firewood Oven Pizzeria
01.2020 - 08.2021
Electrical Apprentice
Adam Chapman Electrical Services
10.2019 - 05.2021
High School Diploma -
Thornton Fractional South High School