Open To Work
SHAWN A. PASSMAN
Philadelphia
Work Preference
Summary
Proficient in managing multifamily properties with a focus on enhancing tenant relations and optimizing operational efficiency. Expertise in budgeting, team leadership, and compliance, with a proven track record of driving occupancy rates and maintaining high standards of service across multiple sites.
Overview
12
12
years of professional experience
Work History
Multi-site Asst. Property Manager
PMC
Philadelphia
03.2025 - Current
- 4 buildings, 1 new construction lease up, total units: 1,124
- Responsibilities: managing leasing, maintenance, porters, as well as vendor and contractor selection/payment, AR, AP, rate negotiations, unit punches for new construction, renewals, notices to vacate, budgeting, reports to ownership, property walks
Real Estate Agent
Iron Valley Real Estate
Doylestown
05.2022 - Current
- An active member of the Bucks and Philadelphia communities for over 15 years I have a passion for service and true interest in all thing's real estate. When not working I'm out enjoying local restaurants and the beautiful towns in our area
- As a proud member of Iron Valley Real Estate, I carry the values of hard work, integrity, and outstanding client service into everything I do. My expert knowledge of the areas I operate in allows me the ability to find the perfect spot for my clients next great life adventure
Leasing Agent
Post Brothers
Philadelphia
04.2024 - 02.2025
- 1001 is a Class A property located on South Broad Street, lease up through major early, and ongoing construction
- Phase 1 consists of 630 units and will be completed in late 2025
- Total leases through less than 2 years of leasing: 250+
Senior Leasing Agent
Mack Property Management
Philadelphia
02.2023 - 05.2024
- Presidential City is a Class A property with 4 residential towers totaling 1,015 units, a separate pool club and gym, and a 6th building providing retail/office space
- Sr. Role: lead on a team of 5 agents, responsible for coaching, document review, liaison between the team and upper management
- Leasing: 6-8 tours daily and have executed over 200 leases in my first 13 months bringing occupancy from mid 80% to now nearing 95%
- Assisting residents: notice to vacates, amenity reservations, move out inspections, service requests, transfer requests and tours
Business Development
Passmar Consulting, LLC
Philadelphia
06.2019 - 05.2022
- Discovery calls with potential new clients, lead generation/follow up, customer service and care
- Advisory firm focusing on capital flow, asset acquisition and investor relations within the cannabis and hemp industries
IT Recruitment Consultant II
NextGen Global Resources
Philadelphia
06.2018 - 06.2019
- Achieved 90% offer/close rate for candidates reaching final round of interviews
- Increased weekly margin to over $2k within first 4 months through successful IT professional placements with Comcast
- Provided interview coaching, managed time effectively, and facilitated offer/rate negotiations and onboarding
Recruitment Consultant
Frank Recruitment Group
Philadelphia
10.2016 - 06.2018
- Full desk recruitment and TOB/fee negotiations resulting, on average, in 25%+ fees on all placements
- Maintained and built out company CRM (Salesforce) adding over 100 companies and hundreds more potential candidates
- Over $250k in net sales in the first 9 months
Sales Associate
Wonderware North and Strongarm
Horsham
10.2014 - 09.2016
- Quoted roughly 90% of calls, closed 85%+ of those quotes, largest software packages exceeded $150,000
- Generated over $100,000 in quotes between software and hardware per week, some weeks exceeding $200,000
- Executed lead follow-ups, customer care calls, and repeat business, resulting in $40,000/week in quotes
- Generated new business weekly through cold calling and lead follow-ups
- Secured new business through cold calling and participation in annual trade shows
Education
B.S.B.A. - Marketing
Shippensburg University
Shippensburg, PA01-2011
Skills
- Property management
- Lease negotiations
- Tenant outreach
- Budgeting and forecasting
- Market analysis
- Vendor relations
- Maintenance coordination
- Building codes
- Subcontractor management
- Rate and fee negotiations
- Offer proposals
- Yardi, Voyager, OneSite, KeyTrak, ButterflyMX expertise
- Database maintenance and CRM
- Microsoft Office suite proficiency
- Project coordination
- Team leadership
- Team training and mentoring
- Conflict resolution
- Fair housing laws compliance
- Yardi, Voyager, OneSite, KeyTrak, ButterflyMX expertise
Technology And Skill Sets
- Cold Calling and Market Mapping
- Web-Based Sourcing
- Project Management
- Interview Preparation and Training
- Client Relationship Building and Strengthening
- Rate and Fee Negotiations
- Offer Proposals and Negotiations
- Advanced Boolean Searching
- Database/CRM Build Out and Maintenance
- Management
- Microsoft Office
- Team Training
- Mentoring
- Fair Housing Laws
- YARDI
- CRM
- Voyager
- OneSite
- KeyTrak
- ButterflyMX
- Funnel
- Salesforce
- Excel
- Word
- Outlook
- Google Docs
- Gmail
- Google Drive
- Paxton
Career Statement
Property management, real estate, sales, and customer service professional with a passion for best-in-class service and working with people.
Timeline
Multi-site Asst. Property Manager
PMC
03.2025 - Current
Leasing Agent
Post Brothers
04.2024 - 02.2025
Senior Leasing Agent
Mack Property Management
02.2023 - 05.2024
Real Estate Agent
Iron Valley Real Estate
05.2022 - Current
Business Development
Passmar Consulting, LLC
06.2019 - 05.2022
IT Recruitment Consultant II
NextGen Global Resources
06.2018 - 06.2019
Recruitment Consultant
Frank Recruitment Group
10.2016 - 06.2018
Sales Associate
Wonderware North and Strongarm
10.2014 - 09.2016
B.S.B.A. - Marketing
Shippensburg University