Shawnee Leingang
Live oak
Summary
I am an Exceptional employee who is very hard working and confident in my abilities to promote products and make them much more desirable. I am also great at communicating with guests and fellow employees. I have a spectacular memory when it comes to memoizing procedures or store products, Devices and services. Customers are always looking for me when they walk into the store. My work ethic and skills exceed expectations as I am efficient, communicative, and a team player who gets the job done the right way in a timely manner.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ross Stores
San Antonio
04.2026 - Current
- Welcomed customers and delivered exceptional service to foster repeat business.
- Helped customers find specific products, answered questions, and offered product advice.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Organized sales floor and created appealing product displays to enhance customer experience.
- Restocked shelves and managed inventory levels effectively.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
Sandwich Artist
Subway
Live Oak
01.2025 - 05.2025
- Engaged with customers to promote daily specials, enhancing overall dining experience and customer satisfaction.
- Prepared fresh sandwiches according to customer specifications and Subway protocols.
- Maintained organized and clean work area, ensuring compliance with food safety standards.
- Maintained cleanliness in customer and food preparation areas to meet health standards.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Processed customer payments accurately using POS system and cash register, ensuring efficient transaction flow.
Warehouse Worker
Amazon
San Antonio
08.2024 - 11.2024
- Ensured inventory accuracy through effective use of handheld scanning devices.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Worked with team members to achieve daily shipping goals efficiently.
- Used pallet jacks to move items to and from warehouse locations.
- Organized merchandise on shelves for easy access and visibility.
- Followed safety protocols to ensure a secure working environment.
- Conducted regular inspections of equipment for proper functionality.
- Maintained cleanliness of shelves, workstations, and pallet areas to promote safety.
Sandwich Artist
Subway
Live oak
01.2022 - 01.2023
- Greeted customers in a professional and friendly manner.
- Developed excellent customer service skills, including building relationships with customers and providing efficient solutions to their needs.
- Answered customer questions regarding ingredients and nutrition facts.
- Provided recommendations for menu items based on customer preferences and dietary restrictions.
- Resolved customer complaints by remaking sandwiches and processing refunds to ensure satisfaction.
- Collaborated with diverse teams and customers to enhance service delivery.
- Trained new employees in proper food safety procedures and sanitation regulations.
- Adapted quickly to changing demands of the restaurant environment during peak hours of operation.
- Managed multiple tasks simultaneously to maintain service flow during peak hours.
Education
High School Diploma -
IDEA Public School Walzem
San antonio, TexasSome College (No Degree) - Criminology
Texas A&M San Antonio
San Antonio, TXSkills
- Customer service
- Product Knowledge
- Inventory management
- Problem resolution
- Multitasking ability
- Organizational skills
- Adaptability
- Communication skills
- Training and development
- Customer focus
- Empathy
- Professional courtesy
Timeline
Sales Associate
Ross Stores
04.2026 - Current
Sandwich Artist
Subway
01.2025 - 05.2025
Warehouse Worker
Amazon
08.2024 - 11.2024
Sandwich Artist
Subway
01.2022 - 01.2023
High School Diploma -
IDEA Public School Walzem
Some College (No Degree) - Criminology
Texas A&M San Antonio