Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Shay Signoretti

Shay Signoretti

Riverside,CA

Summary

Strong leader and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Financial Service Operations Representative

SS&C
Riverside, California
11.2022 - Current
  • Reviews, prepares and processes purchases, redemptions, account maintenance on investor accounts
  • Reviewed and resolved discrepancies with shareowner accounts, working closely with accounting team.
  • Researches complex issues for customers, supporting requests for their mutual fund investments
  • Verified ownership and transaction information and dividend distribution instructions to check conformance with governmental regulations.

Owner, Manager

Happie Coconut
Riverside, CA
10.2015 - Current
  • I use organic herbs to make herbal salves and other wellness items which are sold online
  • Managed day-to-day business operations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Improved marketing to attract new customers and promote business.

Patient Access Representative

Mercy Endoscopy Center
Springfield, MO
01.2018 - 07.2019
  • Facilitated all components of patients' entrance in facility
  • Performed patient scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit co-payment collection.
  • Resolved patient billing issues in line with established guidelines.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

Lodging Financial Services IV

Expedia
Springfield, MO
07.2010 - 05.2017
  • Established vendors accounts for invoicing and credit card processing
  • Developed strategic plans for day-to-day financial operations.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Assisted in training new hire classes domestically and abroad
  • Managed team of 20. Guided and motivated them to reach set company goals
  • Enter payroll segments.

Education

Customer Service Relations Quality Customer Care Better Business Writing Better Business Speaking Banking Management Group Public Speaking -

Western High School Anaheim, Ca - undefined

Certified Health Coach -

Institute For Integrative Nutrition, New York, NY
09.2019

Skills

  • Microsoft Word/Excel
  • 10 Key by touch
  • Keyboarding (55wmp)
  • Sales Force
  • Avaya
  • ESP/Aspect
  • Express
  • Navigator
  • Merchant Point
  • Payroll Operations
  • QuickBooks Knowledge
  • Coaching and mentoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Financial Service Operations Representative - SS&C
11.2022 - Current
Patient Access Representative - Mercy Endoscopy Center
01.2018 - 07.2019
Owner, Manager - Happie Coconut
10.2015 - Current
Lodging Financial Services IV - Expedia
07.2010 - 05.2017
- Customer Service Relations Quality Customer Care Better Business Writing Better Business Speaking Banking Management Group Public Speaking,
- Western High School Anaheim, Ca,
Institute For Integrative Nutrition - Certified Health Coach,

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Shay Signoretti