Overview
Work History
Education
Skills
References
Timeline
Generic

Shayanna Couse

Oneonta

Overview

6
6
years of professional experience

Work History

Server

Aleathea Rivera- Nina's Italian Restaurant & Pizza
Oneonta
01.2022 - 08.2024
  • Stayed informed about daily specials, new menu items, promotions.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Server

Bob Angilleta- Pizza Land
Oneonta
09.2021 - 12.2021
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Roofing Assistant

Shane Couse- S&S Roofing And Seamless Gutters
Oneonta
06.2018 - 08.2021
  • Installed flashing around chimneys, skylights, vents according to manufacturer specifications.
  • Inspected existing roof systems for damage or needed repairs.
  • Measured roofs accurately using measuring tapes and ladders.
  • Loaded and unloaded trucks with materials needed for jobs.
  • Ensured that all safety protocols were followed while working on roofs.
  • Identified potential hazards on job sites prior to beginning work.
  • Cleaned up job sites after each day's work was completed.
  • Performed minor repairs such as replacing broken tiles, cleaning gutters, and caulking seams.
  • Assisted roofers in the installation of shingles and other materials on roofs.
  • Operated power tools such as nail guns, drills, saws, hammers. safely and correctly.

Education

Bachelor of Science - Criminal Justice

SUNY, Brockport
Brockport, NY
12-2024

Skills

  • Effective communication
  • Conflict resolution
  • Criminal law
  • Time management efficiency
  • Critical thinking
  • Investigation techniques
  • Crime prevention strategies
  • Physical fitness
  • Report writing

References

References available upon request.

Timeline

Server

Aleathea Rivera- Nina's Italian Restaurant & Pizza
01.2022 - 08.2024

Server

Bob Angilleta- Pizza Land
09.2021 - 12.2021

Roofing Assistant

Shane Couse- S&S Roofing And Seamless Gutters
06.2018 - 08.2021

Bachelor of Science - Criminal Justice

SUNY, Brockport

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Shayanna Couse