Shayella Albertson
Portland
Summary
Dedicated crew member with strong food preparation and cash handling skills. Committed to maintaining cleanliness and safety standards while delivering exceptional customer service.
Overview
15
15
years of professional experience
2016
2016
years of post-secondary education
Work History
Crew Member
Little Caesars
Portland
08.2025 - Current
- Prepared fresh pizzas and side items according to company standards.
- Assisted customers with orders and provided excellent service.
- Operated kitchen equipment safely and maintained cleanliness standards.
- Stocked inventory and organized supplies for efficient workflow.
- Supported team members in high-pressure environments during peak hours.
- Trained new crew members on operational procedures and best practices.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Server
Applebee's Grill + Bar
Portland
04.2022 - 07.2024
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate orders and communicated them to the kitchen staff.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with team members to maintain a smooth workflow during busy shifts.
- Handled guest inquiries and resolved concerns to enhance dining experiences.
Janitor
Applebee's Grill + Bar
Portland
01.2022 - 04.2024
- Maintained cleanliness of dining area and restrooms throughout shift.
- Disposed of waste and recyclables following health and safety guidelines.
- Restocked supplies in restrooms and kitchen as needed during service hours.
- Reported maintenance issues to management for timely resolution.
- Followed sanitation protocols to uphold Applebee's health standards consistently.
- Sweep, mop and vacuum floors of all areas.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Caregiver
DHS Group
Portland
01.2011 - 12.2023
- Provided compassionate care to individuals with diverse needs and conditions.
- Assisted clients with daily living activities, enhancing their quality of life.
- Administered medications and maintained accurate health records for clients.
- Collaborated with healthcare professionals to develop individualized care plans.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Sandwich Artist
SUBWAY®Restaurants
Portland
01.2021 - 05.2022
- Prepared fresh ingredients for customer sandwiches and salads daily.
- Assisted customers in selecting sandwich options and customizing orders.
- Maintained cleanliness and organization of workstations and dining areas.
- Stocked supplies and replenished ingredients to meet demand throughout shifts.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
James Madison High-school
Portland, ORSkills
- Food preparation
- Cash handling
- Inventory management
- Equipment operation
- Team collaboration
- Sanitation practices
- Kitchen safety
- Time management
- Flexibility under pressure
- Heavy lifting
- Sanitation protocols
- Taking orders
- Product knowledge
- Valid Driver's license
- Safe food handling
- Willingness to learn
- Attention to detail
- Store opening and closing
- Teamwork and collaboration
- Basic math
- Problem solving
- Effective communication
Timeline
Crew Member
Little Caesars
08.2025 - Current
Server
Applebee's Grill + Bar
04.2022 - 07.2024
Janitor
Applebee's Grill + Bar
01.2022 - 04.2024
Sandwich Artist
SUBWAY®Restaurants
01.2021 - 05.2022
Caregiver
DHS Group
01.2011 - 12.2023
James Madison High-school