Shayla Hinojosa
Montgomery,TX
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Davam Urgent Care
Magnolia, TX
08.2023 - Current
- Managed patient check-in and check-out processes to ensure smooth operations.
- Coordinated appointment scheduling using electronic health record systems for optimal patient flow.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Maintained accurate patient records and updated information in compliance with HIPAA regulations.
- Verified insurance eligibility and benefits for patients to ensure timely care delivery.
Medical Receptionist/ Medical Assistant
Genesis Medical Group
Tomball, TX
10.2021 - 06.2023
- Managed patient scheduling using electronic health record systems to optimize appointment flow.
- Coordinated insurance verification and pre-authorization processes to ensure seamless patient access to services.
- Assisted with front desk operations, maintaining a welcoming environment for patients and visitors.
- Implemented office procedures that improved patient check-in efficiency and reduced wait times.
Education
High School Diploma -
Montgomery High School
Dental Assistant -
Conwood Dental School
Magnolia, TXSkills
- Adaptability & flexibility
- Attention to detail
- Collaboration & teamwork
- Customer service oriented
- Motivated to succeed
- Strong communication skills
- Work well under pressure
- Front desk operations
- Telephone etiquette
- Medical terminology
- Insurance verification
Timeline
Medical Receptionist
Davam Urgent Care
08.2023 - Current
Medical Receptionist/ Medical Assistant
Genesis Medical Group
10.2021 - 06.2023
High School Diploma -
Montgomery High School
Dental Assistant -
Conwood Dental School