Shayla Mccombs
West Hempstead,NY
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Dicks Sporting Goods
11.2020 - Current
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Helped customers complete purchases, locate items and join reward programs.
- Processed checks, cash and credit purchases or refunds.
- Increased customer loyalty and retention.
Sales Associate
Nordstrom Rack
01.2021 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cashier
PINK Victoria Secret
06.2018 - 03.2020
- Trained team members on cash register operation and cash handling.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Helped customers complete purchases, locate items and join reward programs.
Clerical Worker
Department Of Environmental Protection
07.2015 - 08.2015
- Completed clerical tasks such as filing, copying and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Science - Public Health
SUNY College At Old Westbury
Old Westbury, NY05.2024
Associate of Arts - Liberal Arts And General Studies
Herkimer County Community College
Herkimer, NY05.2019
High School Diploma -
William Cullen Bryant High School
Long Island City, NY06.2017
Skills
- Customer Relations
- Customer Transactions
- Complaint Resolution
- Team Leadership
- Customer Service
- Team Contribution
- Cooperative Attitude
- Return and Exchange Processing
- Brand Awareness
- Keen Attention to Detail
- Persuasive Negotiations
Accomplishments
- Achieved [Result] through effectively helping with [Task].
high school / college basketball team
Played High school and College basketball.
Timeline
Sales Associate
Nordstrom Rack
01.2021 - 03.2021
Cashier Team Lead
Dicks Sporting Goods
11.2020 - Current
Cashier
PINK Victoria Secret
06.2018 - 03.2020
Clerical Worker
Department Of Environmental Protection
07.2015 - 08.2015
Bachelor of Science - Public Health
SUNY College At Old Westbury
Associate of Arts - Liberal Arts And General Studies
Herkimer County Community College
High School Diploma -
William Cullen Bryant High School
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