Shayla Odum
Bristol,VA
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Virginian, excelling in customer service and relationship building. Proven ability to enhance guest experiences through effective communication and strong multitasking skills, while maintaining high cleanliness standards. Recognized for optimizing seating arrangements and training staff to uphold service excellence.
Overview
3
3
years of professional experience
Work History
Childcare Provider
Victory Baptist
Bristol, VA
09.2024 - 07.2025
- Supervised daily activities for children, ensuring a safe and nurturing environment.
- Developed engaging educational activities to promote cognitive and social skills.
- Assisted with meal preparation, adhering to dietary restrictions and promoting healthy eating habits.
- Communicated effectively with parents regarding children's progress and well-being.
- Maintained cleanliness and organization of play areas, encouraging a tidy environment for children.
- Implemented behavior management techniques to foster positive interactions among children.
- Monitored children's playtime, ensuring safety and encouraging cooperative play strategies.
- Adapted to individual needs of children, providing personalized attention and support in daily routines.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Restaurant Hostess
Virginian
Bristol Va
04.2022 - 08.2022
- Greeted and welcomed guests, ensuring a positive first impression and enhancing overall dining experience.
- Managed reservation system, coordinating guest flow and optimizing seating arrangements during peak hours.
- Assisted in training new staff on customer service standards and restaurant policies to ensure consistency.
- Communicated effectively with waitstaff to relay guest preferences and special requests for improved service.
- Monitored dining area for cleanliness and organization, promptly addressing any issues to maintain high standards.
- Collaborated with kitchen staff to ensure timely food delivery, enhancing operational efficiency during busy shifts.
Education
No Degree - Business Administration
Virginia Highlands Community College
Abingdon, VAHigh School Diploma - General Studies
John S Battle
Bristol, VA05.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Complex Problem-solving
- Assertiveness
- Personal presentation
- Relationship building
Timeline
Childcare Provider
Victory Baptist
09.2024 - 07.2025
Restaurant Hostess
Virginian
04.2022 - 08.2022
No Degree - Business Administration
Virginia Highlands Community College
High School Diploma - General Studies
John S Battle