Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
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Shayla Rehfeldt

Bellingham

Summary

Dynamic and dedicated professional with a strong background in customer service at Forever 21, excelling in relationship-building, organization, and effective communication. Proven ability to enhance sales through exceptional merchandising and training. Additionally, as a self-employed piano teacher, developed engaging lesson plans, showcasing music proficiency and business management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Forever 21
Bellingham
09.2023 - 07.2024
  • Greeted customers and provided exceptional customer service.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Developed trusting relationships with customers by making personal connections.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Piano Teacher

Self-Employed
Bellingham
09.2020 - 08.2023
  • Collaborated with parents to discuss the development of their child's musical skillset.
  • Created engaging lesson plans using various teaching materials including books, videos, audio recordings.
  • Developed music theory curriculum based on student's learning objectives.
  • Taught students how to improve technical and artistic abilities with rigorous program of in-person coaching, rehearsals and at-home practice.

Education

Bachelor of Music -

Cornish College of The Arts
Seattle, WA
05-2027

Skills

  • Customer service
  • Effective communication
  • Time management
  • Inventory and stocking
  • Safety and cleanliness standards
  • Friendly and outgoing
  • Business development
  • Money handling
  • Music proficiency

Accomplishments

  • 4.0 High School GPA
  • Washington State Composer's 1st Place Award
  • Bellingham Music Artistry Honors Recital
  • WSMTA Music Artistry Program Honorable Mention
  • NAFME All-NW Choir Recognition of Superior Achievement

Certification

  • Washington State Food Handler's Permit
  • CPR Certified

Affiliations

  • Piano
  • Guitar
  • Song Writing
  • Composing
  • Hiking
  • Sewing/Designing

References

  • Andrea Rackl - 1+(360) 527-9449
  • Dawn Alex - 1+(360) 303-8092
  • Carla Moore - 1+(360) 815-0127

Timeline

Sales Associate

Forever 21
09.2023 - 07.2024

Piano Teacher

Self-Employed
09.2020 - 08.2023

Bachelor of Music -

Cornish College of The Arts