Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaylon Taylor

Baton Rouge,LA

Summary

Energetic Casino Dealer offering 8+years background operating and supervising table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions.

Overview

7
7
years of professional experience

Work History

Table Games Dealer

Queen Casino
11.2023 - 05.2024
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Kept gaming areas clean and organized to maintain safe and secure environment.

QA Test Engineer

Electronic Arts, Pro Unlimited
06.2022 - 03.2023
  • Reviewed, evaluated, and identified requirements for testability.
  • Tracked test reports and failures determined by root cause data trends.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

Logistics Supervisor

Healthlogic Pharmacy
09.2017 - 05.2021
  • Made sure all shipments followed HIPPA regulations.
  • Trained, scheduled and evaluated 4 employees.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

Associate of General Studies -

Northwestern State University of Louisiana
Natchitoches, LA
05.2006

Skills

  • Excellent customer service
  • Strong mathematical skills
  • Stress Tolerance
  • Attention to Detail

Timeline

Table Games Dealer

Queen Casino
11.2023 - 05.2024

QA Test Engineer

Electronic Arts, Pro Unlimited
06.2022 - 03.2023

Logistics Supervisor

Healthlogic Pharmacy
09.2017 - 05.2021

Associate of General Studies -

Northwestern State University of Louisiana

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Shaylon Taylor