Summary
Overview
Work History
Education
Skills
Timeline
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Shaylyne Nolan

Shaylyne Nolan

New York,NY

Summary

Energetic cocktail server known for high productivity and efficient task completion. Possess specialized skills in customer service, beverage knowledge, and sales techniques. Excel in communication, teamwork, and adaptability, ensuring seamless service delivery in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Cocktail Server

Monarch Rooftop
New York, NY
05.2023 - Current
  • Took orders efficiently while offering recommendations to enhance guest experience.
  • Performed opening and closing duties, such as setting up and breaking down the dining area.
  • Adhered to all company policies regarding responsible alcohol service practices.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Operated POS system to process payments from customers.

Hostess

Monarch Rooftop
New York, NY
04.2022 - 05.2023
  • Provided excellent customer service by anticipating customer needs.
  • Assisted servers in seating guests by escorting them to their tables.
  • Performed light administrative duties such as filing documents and taking messages.
  • Managed dining room layout to maximize efficiency of staff members.
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.

Education

Master of Art in Forensic Psychology -

John Jay College of Criminal Justice
New York, NY
05.2023

Bachelor of Art in Psychology -

Temple University
Philadelphia, PA
05.2019

Skills

  • Efficient Service
  • Cleanliness and Sanitation
  • Customer Service
  • Buffet Setup and Takedown
  • Problem-Solving Capabilities
  • POS System Operation
  • Safe Food Handling

Timeline

Cocktail Server

Monarch Rooftop
05.2023 - Current

Hostess

Monarch Rooftop
04.2022 - 05.2023

Master of Art in Forensic Psychology -

John Jay College of Criminal Justice

Bachelor of Art in Psychology -

Temple University

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Shaylyne Nolan