Shaymon Wilson
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willing to relocate to: Houston, TX
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Thee Beaute Bar
11.2020 - Current
- Works with clients who have complaints
- Orders, or require information about products/services purchased from the organization
- Provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process
- Assist the daily operation of the job
Customer Service Representative
GoDISH.com
09.2017 - 09.2020
- Verify Customer information accurately
- Read all term and conditions of contract
- Take payment info and Complete order
- Upscale other services when necessary
Sales Associate
FIRST CASH FINANCIAL SERVICES
06.2016 - 07.2017
- Specialized in buying merchandise of value
- Assist in making loans to individuals using tangible property as collateral, and in some cases
- Running a storefront operation to resell a wide range of merchandise and in negotiating appropriate sale
Customer Service Rep
Interactive Response Technology
01.2014 - 05.2016
- Asurion )
- Work with word processing
- Establish, maintain, and update files, databases and records
- Faxing
- Schedule Appts
- Help solve tech related problems
Education
High School -
Flint Northern High School
Flint, MIAssociate of Arts - Business Administration And Management
University of Phoenix
Tempe, AZ08-2024
Skills
- Computer Operation (8 years)
- Microsoft Excel (2 years)
- Data Entry (2 years) (4 years)
- Customer service (8 years)
- Sales (4 years)
- Upselling (5 years)
- Phone etiquette (5 years)
- Active listening
- Critical thinking
- Problem resolution
Certification
- Chauffeur's Permit
- Driver's License February2023 to December2025
Timeline
Customer Service Representative
Thee Beaute Bar
11.2020 - Current
Customer Service Representative
GoDISH.com
09.2017 - 09.2020
Sales Associate
FIRST CASH FINANCIAL SERVICES
06.2016 - 07.2017
Customer Service Rep
Interactive Response Technology
01.2014 - 05.2016
- Chauffeur's Permit
- Driver's License February2023 to December2025
High School -
Flint Northern High School
Associate of Arts - Business Administration And Management
University of Phoenix
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