Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shayna Conrad

Sarasota,FL

Summary

Sales professional with over three years of experience driving growth for brands like T-Mobile for Business, ADP, and Aston Martin. Known for building strong client relationships, consistently surpassing quotas, and helping teams improve through training and coaching. Skilled in Salesforce CRM and Outreach, prospecting, and consultative sales strategies.

Overview

8
8
years of professional experience

Work History

Business Development Representative

Harte Hanks
09.2022 - Current
  • Surpassed 100% commission targets each month.
  • Conducted training sessions for team members on call flow, scripting, and prospecting.
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Leveraged CRM to maintain activity, contact and account information of customers and prospects.

Project Manager

The Human Connection
05.2019 - 06.2022
  • Led teams of 7–15 across multiple locations, ensuring smooth project execution.
  • Facilitated accounting operations across the business.
  • Conducted regular status meetings with teams and external partners to track progress against established milestones.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.


Waitress

Hula Moon Tiki Grill
10.2017 - 05.2019
  • Assisted guests with making menu choices in an informative and helpful way, while also appropriately suggesting additional cocktail and menu items to increase sales.
  • Focused on exceeding customer expectations through prompt and pleasant interactions.
  • Developed strong interpersonal skills while handling client issues.

Education

Bachelor of Applied Science - Business Administration And Management

Eastern Florida State College
Melbourne, FL
05-2026

Associate in Arts - Communication And Leadership

Santa Fe College
Gainesville, FL
12.2017

Skills

  • B2B Sales
  • Pipeline Management
  • Account Prospecting
  • Salesforce CRM
  • Consultative Selling
  • Objection Handling
  • Client Relationship Management

References

References available upon request.

Timeline

Business Development Representative

Harte Hanks
09.2022 - Current

Project Manager

The Human Connection
05.2019 - 06.2022

Waitress

Hula Moon Tiki Grill
10.2017 - 05.2019

Bachelor of Applied Science - Business Administration And Management

Eastern Florida State College

Associate in Arts - Communication And Leadership

Santa Fe College

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