Shayna Krohn
Healthcare
Hartland,WI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Five years experience working in specialty and internal medicine, and primary care with pediatrics and adults. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Children's Wisconsin
Milwaukee, WI
09.2021 - Current
- Formally recognized in improving patient experience from first 6 months of 2022 to last 6 months of 2022 for Gastroenterology clinic and Dermatology Clinic in Delafield Specialty Clinics receiving 2 of 5 awards given in entire organization of Children's Wisconsin
- Worked with 15 different physicians in 9 different healthcare specialties seeing
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Had sole responsibility of reopening of Delafield Specialty Clinic and trained and on-boarded new employees
Certified Medical Assistant
St. Joseph Internal Medicine
10.2018 - 05.2021
- Managed and triaged over 40 patients calls per day
- Directed patients to exam rooms, fielded questions and prepared for physician examinations for 800+ patient panel per provider
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Sanitized, restocked and organized exam rooms and medical equipment.
After School Program Director
Jacoby Creek Charter School
09.2012 - 05.2017
- Monitored student attendance by collecting attendance rosters and overseeing attendance database for 500+ student population
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts
- Organized and supervised games and recreational activities to promote physical, mental and social development in children
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior
- Monitored student progress and implemented intervention strategies to support student success
- Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance
Teaching Assistant
Arcata Elementary School
09.2011 - 06.2013
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery for multiple classrooms including special education
- Maintained schedule of support services and attended all sessions.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Supported classroom activities, tutoring, and reviewing work
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives
Education
Certification in Medical Assisting - Healthcare Science
College of The Redwoods
Eureka, CA 02.2018 - 07.2018
Skills
Electronic health records
Patient Scheduling
Direct Patient Care
Medical Records Management
Patient Assessments
Accomplishments
- Computer Proficiency
- Organization and attention to detail
- Communication
- Adaptability and Flexibility and reinforce social skills
- Tutored struggling students individually and in small groups to reinforce learning concepts
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings
- College of the Redwoods
- National Certification in Clinical Medical Assisting (CCMA)
- Sonoma State University
- BLS and CPR from American Heart Association
- Venipuncture and Injection Certified
- Certified Medical Assistant
References
Laura Hall, Nurse Practioner St. Joseph Medical Group, 707-497- 8385
Patty Kubala, CMA, St. Joseph Healthcare Group, 707- 496-4543
Colleen Bryie, Owner of Changing Tides Jacoby Creek Charter School, 707- 499-1783
Karen Roberts Administrative Assistant, Jacoby Creek Charter School 707- 822-4896, kroberts@jcsk8.org
Ron Pileggi, Former Owner of Tri-City Weekly, Friend, 949-677-7375
Timeline
Certified Medical Assistant
Children's Wisconsin
09.2021 - Current
Certified Medical Assistant
St. Joseph Internal Medicine
10.2018 - 05.2021
Certification in Medical Assisting - Healthcare Science
College of The Redwoods
02.2018 - 07.2018
After School Program Director
Jacoby Creek Charter School
09.2012 - 05.2017
Teaching Assistant
Arcata Elementary School
09.2011 - 06.2013