Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shazay Wilkins

Boston,MA

Summary

Recent graduate with experience in multiple areas/ positions. organized and motivated employee eager to be apart of a new community. Seeking entry-level opportunities to expand personal skills & growth.

Overview

5
5
years of professional experience

Work History

Ambulatory Service Representative

Boston Medical Center Hospital
Boston, MA
09.2023 - Current
  • Greeted patients and visitors in a friendly, professional manner.
  • Checked-in patients for appointments using the Electronic Medical Record system.
  • Answered phone calls, responded to inquiries, and provided general information to callers.
  • Assisted with training new Ambulatory Service Representatives on proper procedures and protocols related to their job duties and responsibilities within the department environment.
  • Explained policies, procedures and services to patients.
  • Verified patient insurance eligibility and benefits.

Sales Associate

Journeys Shoes
Braintree, MA
06.2022 - 04.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Cashier/ Trainer

Panera Bread
Boston, MA
06.2021 - 06.2022
  • In charge of Bakery, Barista & Cash register. Also in charge of training new employees in these 3 areas.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Resolved and balanced cash drawers at end of shifts/ Cash handling during the day.
  • Helped customers find specific products, answered questions.

Community Service Volunteer

Crossroads for Kids
Duxbury, MA
06.2019 - 11.2019
  • I partook in the Youth establishment of Crossroads for kids overnight leadership camp, Which focused youth on leadership, Team building, Problem solving tactics & acts of community service.
  • Set goals and targets to prepare for and facilitate community workshops and meetings.

  • Instilled values to help young people make ethical and moral choices.
  • Built stronger youth by teaching leadership skills and sharing job knowledge.
  • Created and promoted arts and entertainment, bringing passion and experience to elevate arts in local community.

Education

High School Diploma -

Braintree High School
Braintree, MA
06.2023

Skills

  • Written and Oral Communication Skills
  • Friendly
  • Time Management
  • Customer Service
  • Money Handling
  • Teamwork and Collaboration
  • Listening Skills
  • Patient Scheduling

Timeline

Ambulatory Service Representative

Boston Medical Center Hospital
09.2023 - Current

Sales Associate

Journeys Shoes
06.2022 - 04.2023

Cashier/ Trainer

Panera Bread
06.2021 - 06.2022

Community Service Volunteer

Crossroads for Kids
06.2019 - 11.2019

High School Diploma -

Braintree High School

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Shazay Wilkins