Shazeb Naqvi
San Antonio,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
H-E-B Grocery
San Antonio, TX
11.2023 - Current
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits, or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Tutor
Kumon Math & Reading Centre
San Antonio, TX
07.2023 - 10.2023
- Assisted students in developing effective study habits and strategies for success in school.
- Maintained accurate records of student progress for reporting purposes.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Adapted instruction methods based on individual learning styles.
- Encouraged students to ask questions and participate in discussions.
- Created a positive learning environment that was conducive to student success.
Education
Public Health
The University of Texas At San Antonio
San Antonio, TX05-2028
High School Diploma -
Sonia Sotomayor High School
San Antonio, TX06-2024
Skills
- Customer service
- Effective communication
- Time management
- Product knowledge
- Product restocking
- Health policy
- Team collaboration
- ID verification
- Inventory restocking
- Basic math
- Professionalism and courtesy
Affiliations
- Play many different sports, such as basketball, soccer, football, and cricket
- Working out at the gym 3-4 times a week
- Love working on cars
- Love building computers
Accomplishments
- National Honor Society in high school
- Most Improved Player in football
- Academic Award in football for best GPA
- Employee of the month at H-E-B in the entire department
Certification
- Alcohol and Tobacco Sellers License
- Health and Food Safety License
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Custom
- Volunteer at local mosque once a week
- Volunteer at blood drives and donate blood
Timeline
Cashier
H-E-B Grocery
11.2023 - Current
Tutor
Kumon Math & Reading Centre
07.2023 - 10.2023
Public Health
The University of Texas At San Antonio
High School Diploma -
Sonia Sotomayor High School
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