Shea Faulconer
Allen,TX
Summary
Multi-faceted worker successful providing fast, high-quality customer service to guests in diverse settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Roman Cucina
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Coach
Metroplex Gymnastics
03.2018 - Current
- Collaborated with other coaches to create workout plans and ensure smooth rotations.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within classes.
- Utilized positive and mature communication to encourage children, and promote integrity and respect.
- Boosted athlete confidence through personalized training sessions and continuous feedback, and encouraged them to think intuitively about what works.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
Education
High School Diploma -
Allen High School
Allen, TX05.2022
Skills
- Strong Work Ethic
- Strong Communication Skills
- Program Leadership
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Quality Control
- Professional Appearance
- Safe Food Handling
- Food Running
- Point of sale operation
- Facility Maintenance
Certification
- CPR Training - 2020-2024
Additional Information
References:
Giovanni Roman- Roman Cucina, Owner: (903) 375-2721
Lacey Chitsey- Metroplex Gymnastics, Manager: (214) 514-1035
Timeline
Server
Roman Cucina
12.2022 - Current
Coach
Metroplex Gymnastics
03.2018 - Current
High School Diploma -
Allen High School
- CPR Training - 2020-2024
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