Shea Stone
Aliso Viejo,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Gaetano Lo Grande- Dana Point And Laguna Hills Real Estate
Dana Point, CA
06.2024 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Compiled lists of comparable properties that could be used as comparable's when pricing homes for sale.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Provided administrative support to real estate agents by scheduling appointments, preparing correspondence, and conducting research.
- Prepared marketing materials for new listings, including flyers, brochures, and advertisements.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
Beauty Advisor
Sephora
Mission Viejo, CA
02.2023 - Current
- Provided customers with product advice and recommendations based on their individual needs.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Real Estate Apprentice
Harcourts Prime Properties, Dana Point
, CA
03.2022 - 02.2023
- Managed accounts and client records of clients, observing confidentiality and extreme discretion
- Completed daily cold calling and outreach to build sales pipeline
- Answered questions about company offerings with knowledgeable responses about products and services
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing
- Made average 2,000 outbound and inbound calls per day
- Generated minimum 1-2 new leads each day
Fine Jewelry Sales Associate
Nordstrom | CA
03.2022 - 01.2023
- Greeted customers, helped locate merchandise and suggested suitable options
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Created and implemented new business opportunities by utilizing strategic networking strategies.
Education
Real Estate License
Allied Real Estate School
Aliso Viejo, CA10.2023
Aliso Niguel High School
03.2022
Skills
- Sales Experience, Adaptation and Reliability, Meeting Sales Goals, Building Customer Relationships and Loyalty, Leads with strong
- Communication and Interpersonal Skills, Conflict Resolution Techniques
- Attention to Detail
- Safety protocol adherence
- Safety awareness
Certification
California Real Estate License
Timeline
Real Estate Agent
Gaetano Lo Grande- Dana Point And Laguna Hills Real Estate
06.2024 - Current
Beauty Advisor
Sephora
02.2023 - Current
Real Estate Apprentice
Harcourts Prime Properties, Dana Point
03.2022 - 02.2023
Fine Jewelry Sales Associate
Nordstrom | CA
03.2022 - 01.2023
Real Estate License
Allied Real Estate School
Aliso Niguel High School
California Real Estate License
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