Shea Swallow
Howell Township
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Melting Pot
Red Bank
05.2024 - Current
- Delivered exceptional customer service to enhance guest satisfaction.
- Ensured prompt and courteous service for each guest.
- Executed opening and closing duties, including dining area setup and supply restocking.
- Accurately processed monetary transactions in compliance with company cash handling procedures.
- Maintained high sanitation standards per health department regulations.
- Took accurate customer orders in a timely manner.
- Assisted in training new server staff to uphold service quality.
- Collaborated with restaurant team members to optimize operational efficiency.
Server
The loaded spoon
Freehold
11.2023 - 01.2024
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Followed health safety guidelines when preparing and serving food products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server/counter
Ice Cream On 9
Howell Township
02.2021 - 11.2023
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
All Required
Howell High School
Howell Township, NJ06-2034
Skills
- Customer service
- Time management
- Food safety
- Cash handling
- Conflict resolution
- Employee training
- Team member support
- Guest engagement
- Beverage preparation
- Professional appearance
Timeline
Server
Melting Pot
05.2024 - Current
Server
The loaded spoon
11.2023 - 01.2024
Server/counter
Ice Cream On 9
02.2021 - 11.2023
All Required
Howell High School
Similar Profiles
Robert WittmannRobert Wittmann
Server at The Melting PotServer at The Melting Pot
Mirela GaleMirela Gale
Server at The Melting Pot Restaurants Inc.Server at The Melting Pot Restaurants Inc.
Milad FarahMilad Farah
Busser Boy at Melting PotBusser Boy at Melting Pot
HAIDER ALIHAIDER ALI
Teller at Kearny BankTeller at Kearny Bank
Kimberly KerezsiKimberly Kerezsi
Vice President of Finance at Cambridge ManagementVice President of Finance at Cambridge Management