Shearese Coles

• Assisted in patient intake processes and collected medical histories efficiently.
• Prepared examination rooms, ensuring cleanliness and readiness for patient visits.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Oriented and trained new staff on proper procedures and policies.

• Led team in delivering high-quality patient care and efficient clinic operations.
• Implemented standardized protocols to improve patient flow and reduce wait times.
• Trained and mentored new medical assistants to enhance team performance.
• Coordinated communication between healthcare providers and patients for optimal care delivery.
• Established positive rapport with patients through empathetic communication and attentive service.
• Supported healthcare providers by preparing examination rooms promptly before each appointment.
• Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
• Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.
• Increased patient satisfaction rates through proactive follow-ups on lab results and timely communication of pertinent information.
• Assisted with clinical procedures, ensuring physician''s instructions were followed accurately for optimal patient outcomes.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Oriented and trained new staff on proper procedures and policies.

Streamlined patient intake by efficiently managing routine vitals and EKG assessments. Optimized point-of-care testing (POCT) and orthopedic splinting, enhancing patient care. Delivered timely CPR assistance, effectively addressing trauma situations.

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.