Sheela Quader
Brentwood,CA
Summary
Dynamic and dedicated cashier with a proven track record at Bed Bath & Beyond, excelling in customer service excellence and transaction accuracy. Demonstrated strong work ethic and integrity, enhancing customer satisfaction by 20%. Skilled in operating cash registers and fostering a welcoming environment, ensuring seamless shopping experiences through patience and empathy.
Overview
15
15
years of professional experience
Work History
Cashier
Bed Bath & Beyond
Brentwood, CA
11.2008 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
Cashier
JCPenney
Fairfax, VA
05.2004 - 09.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
GED - Phlebotomy
Mount Diablo High School
Concord, NH06.2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
Languages
Farsi
Full Professional
Timeline
Cashier
Bed Bath & Beyond
11.2008 - 11.2018
Cashier
JCPenney
05.2004 - 09.2006
GED - Phlebotomy
Mount Diablo High School