Sheila Bahr
St Louis,MO
Summary
Proactive Manager with extensive experience in team leadership and operations efficiency. Successfully managed and motivated employees, enhanced customer satisfaction, and controlled costs to increase profits. Skilled in time management, complex problem-solving, and staff training, bringing strong organizational and communication abilities to drive business success.
Overview
15
15
years of professional experience
Work History
Manager
Llywelyn's Pub
12.2021 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Bartender
Drinking Horn 2
03.2018 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
54th Street Grill & Bar
02.2010 - 08.2015
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Ste. Genevieve High School
Ste. Genevieve MO05-1990
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Positive Attitude
- Managing Operations and Efficiency
Timeline
Manager
Llywelyn's Pub
12.2021 - 10.2024
Bartender
Drinking Horn 2
03.2018 - 11.2022
Bartender
54th Street Grill & Bar
02.2010 - 08.2015
High School Diploma -
Ste. Genevieve High School
Similar Profiles
Jolie HolschenJolie Holschen
Server/Bartender Shift Manager at Llywelyn's PubServer/Bartender Shift Manager at Llywelyn's Pub
Erin WhitneyErin Whitney
Bartender at Llywelyn's PubBartender at Llywelyn's Pub
JAIME SPATHJAIME SPATH
Head Bartender at Hattricks Irish Sports PubHead Bartender at Hattricks Irish Sports Pub
Devon ReeseDevon Reese
Front Desk Receptionist at Planet FitnessFront Desk Receptionist at Planet Fitness
Hannah SchmittHannah Schmitt
Community Resource Coordinator at Willows WayCommunity Resource Coordinator at Willows Way