Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheila Care

Springfield

Summary

Dedicated Patient Services Coordinator at Ohio's Hospice, skilled in EMR updating and strong organization. Enhanced patient care through effective scheduling and regulatory compliance, while fostering team collaboration. Demonstrated problem-solving abilities and maintained patient confidentiality, ensuring a compassionate environment that prioritized individual needs and maximized patient and co-worker satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Services Coordinator

Ohio's Hospice
09.2020 - Current
  • Maintained accurate patient records by diligently updating information in the electronic health record system.
  • Organized administrative workflows within the office space to improve overall efficiency among team members while minimizing disruptions during busy periods.
  • Ensured timely and accurate completion of all required documentation for regulatory compliance, contributing to the overall quality of patient care services provided by the organization.
  • Prioritize patient needs through planning and scheduling timely visits by the appropriate staff.

State Tested Nursing Assistant

Ohio's Hospice
01.2014 - 09.2020
  • Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
  • Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
  • Improved patient care by providing compassionate and attentive assistance with daily living activities.
  • Assisted in the delivery of high-quality healthcare by collaborating with nursing staff, physicians, and other healthcare professionals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Education

Certificate of Technical Studies - State Tested Nursing Assistant

Clark State
Springfield, OH
02-2012

High School Diploma -

Indian Lake
Lewistown, OH
05-1998

Skills

  • Strong organization
  • Patient confidentiality
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • EMR updating
  • Calm and effective under pressure

Certification

Certified Hospice and Palliative Nursing Assistant (CHPNA)

Timeline

Patient Services Coordinator

Ohio's Hospice
09.2020 - Current

State Tested Nursing Assistant

Ohio's Hospice
01.2014 - 09.2020

Certificate of Technical Studies - State Tested Nursing Assistant

Clark State

High School Diploma -

Indian Lake

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