Sheila Dennise Carrizales
Cypress,TX
Summary
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned task with focus quality. Dependable and quick-learning team player with effective communication and organization skills. Eager to learn new skills in the working industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Westgreen Dental & Orthodontics
02.2023 - Current
- Resolved customer problems and complains
- Kept reception area clean and neat to give visitors positive first impression
- Responded to inquiries from callers seeking information
- Treatment Coordinator
- Insurance Verification
- Assist patients with financing
- Update daily trackers
- Collected payments in person or via phone.
Receptionist
LA Fitness
10.2020 - 01.2023
- Resolved customer problems and complains
- Responded to inquires from callers seeking information
- Greeted guest at front desk and engaged in pleasant conversation while managing check in- process
- Answered multi line phone system to respond to inquiries and transfer calls to correct department and personnel
- Kept reception area clean and neat to give visitors positive first impression
- Assisted potential customers with membership sales
- Collected payments in person or via phone.
Education
Associate - Business of Marketing
Lonestar Cyfair College
12.2025
Houston Dental Academy
Cypress, TX08.2024
High School Diploma - US
Cypress Springs High School
Cypress, TX05.2021
Skills
- Management
- Treatment Coordinating
- Financing
- Sales
- Eagle software
- Verbal and Written Communications
- Business Operations Understanding
- Computer Skills
- Insurance Verification
- Telephone skills
- Organization skills
- Customer/Client relations
- Scheduling
- Data inputting
- Spreadsheet tracking
- Billing and Invoicing
Certification
BLS
CPR
AWARDS
Cum Laude graduate , 2021
References
Available upon request.
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Westgreen Dental & Orthodontics
02.2023 - Current
Receptionist
LA Fitness
10.2020 - 01.2023
Houston Dental Academy
High School Diploma - US
Cypress Springs High School
Associate - Business of Marketing
Lonestar Cyfair College
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