Sheila Doctor
Columbia,United States
Summary
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Talented professional adept in customer relations, sales, collections, and real estate management. Eager to develop business performance at companies. Ready to oversee properties at any scale.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Dlh Properties
Columbia, SC
02.2025 - Current
- Organized tenant move-in and move-out processes to ensure smooth transitions.
- Assisted with tenant inquiries and maintained communication with residents.
- Coordinated property maintenance requests and scheduled vendor services.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Shift Leader
Chick-fil-A
Columbia, SC
07.2024 - 02.2025
- Coordinated with back-of-house kitchen staff regarding production timelines and menu item availability.
- Oversaw team performance, offering constructive feedback to foster professional growth, and improve service delivery.
- Led training sessions for new hires, ensuring a smooth integration into shift operations, and upholding service standards.
Customer Sales and Service Expert
Asurion Wireless Insurance
West Columbia, SC
08.2021 - 06.2024
- Performed troubleshooting and diagnosis of hardware, software, and network issues.
- Delivered outstanding customer service, resolving inquiries and issues with a focus on customer satisfaction.
- Verified the accuracy of items loaded onto the vehicle against the shipping documents.
Package Handler
FedEx
West Columbia, SC
02.2016 - 08.2020
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Labeled parcels accurately according to company guidelines.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Assisted in loading delivery trucks with prepared packages.
Education
Associate of Arts - Business Management
Midlands Technical College
West Columbia, SCSkills
- Customer Service Excellence
- Leadership
- Communication
- Conflict resolution
- Lease administration
Websites
Certification
- Credit Repair Specialist
Affiliations
- Volunteer Teacher Associate Universal Outreach
Timeline
Assistant Property Manager
Dlh Properties
02.2025 - Current
Shift Leader
Chick-fil-A
07.2024 - 02.2025
Customer Sales and Service Expert
Asurion Wireless Insurance
08.2021 - 06.2024
Package Handler
FedEx
02.2016 - 08.2020
Associate of Arts - Business Management
Midlands Technical College