Sheila Queen
Paris
Summary
Proven Assistant General Manager with expertise in inventory management and operations supervision. Committed to enhancing service efficiency and compliance while delivering exceptional customer satisfaction.
Overview
28
28
years of professional experience
Work History
Assistant General Manager
Whataburger Unit 716
Paris
12.2011 - Current
- Coordinated staff schedules to maximize service efficiency and ensure optimal coverage.
- Supervised daily operations and ensured compliance with company standards and all regulatory bodies.
- Implemented inventory management systems to improve product tracking and minimize waste.
- Managed customer inquiries and resolved issues to elevate customer satisfaction.
Small Business Co-Owner
S & K Refrigeration
Paris
01.1998 - 05.2004
- Managed daily operations of refrigeration service and installation to ensure timely and quality service delivery.
- Oversaw employee scheduling and task assignments to enhance workflow efficiency.
- Maintained inventory levels of refrigeration parts and equipment for timely service.
- Provided customer service support to address inquiries and resolve issues, improving customer satisfaction.
Education
High School Diploma -
Paris High School
Paris, TX05-1984
Skills
- Inventory management
- Operations supervision
- Customer relationship management
- Quality assurance
- Compliance enforcement
- Staff scheduling
- Effective communication
- Vendor relationship management
- Customer service management
- Professionalism
- Task prioritization
- Desktops, laptops, and mobile devices
Timeline
Assistant General Manager
Whataburger Unit 716
12.2011 - Current
Small Business Co-Owner
S & K Refrigeration
01.1998 - 05.2004
High School Diploma -
Paris High School