Sheila Scholl
Undergraduate Student
Pittsburgh,PA
Summary
Experienced in customer service with a strong work ethic and friendly disposition that contributes to a positive atmosphere. Diligent and efficient when handling a variety of responsibilities.
Overview
7
7
years of professional experience
6072
6072
years of post-secondary education
Work History
Server
Crossroads Dinor
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Hostess/Dishwasher
Juniper Grill
06.2022 - Current
- All plates, dining utensils, and trays were quickly cleared, washed, and stacked without breaking
- Scraped and pre-rinsed food from dirty dishes before placing them in the dishwasher
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health
- Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied
- Took credit card, cash, and gift certificate payments and gave cash transactions change
- Maintaining accurate wait list quotes while efficiently directing the seating of guest parties
- Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs
Barista/Cashier
Gloria Jean's Coffees
03.2021 - 06.2022
- Served customers individually prepared coffee drinks every day
- Cleaned the counters, machines, utensils, and seating areas every day
- Kept up with my attendance and punctuality on a regular basis
- Espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment were all maintained and operated by me
Summer Camp Counselor
Castle Shannon Recreation Program
06.2018 - 07.2018
- Aided children of various ages by actively listening and encouraging them
- Supervised and set up group activities
- Applied basic first-aid to children
Education
Bachelor of Science - Pre-Veterinary Science
Pennwest University
Edinboro, PA05-2026
Some college (No degree) - Biology
Community College of Allegheny County Allegheny Campus
Pittsburgh, PAHigh School -
Keystone Oaks High School
Pittsburgh, PASkills
- Customer service oriented
- Cleaning and sanitizing
- Strong communication skills
- Team collaboration
- Food and Beverage preparation
- Strong work ethic
Timeline
Server
Crossroads Dinor
08.2023 - Current
Hostess/Dishwasher
Juniper Grill
06.2022 - Current
Barista/Cashier
Gloria Jean's Coffees
03.2021 - 06.2022
Summer Camp Counselor
Castle Shannon Recreation Program
06.2018 - 07.2018
Bachelor of Science - Pre-Veterinary Science
Pennwest University
Some college (No degree) - Biology
Community College of Allegheny County Allegheny Campus
High School -
Keystone Oaks High School
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